Search found 347 matches

by Moderator_Stephanie
1 day ago
Forum: General Conversation
Topic: Hung up on by customer service
Replies: 1
Views: 52

Re: Hung up on by customer service

Thank you for your feedback. We do apologize that your call got disconnected. While the agent you were speaking with was trying to get you transferred to someone who could assist you, the connection dropped and he was unable to complete the transfer. We have forwarded your information to a Customer ...
by Moderator_Stephanie
1 day ago
Forum: General Conversation
Topic: Same item, different color, different price!
Replies: 7
Views: 108

Re: polki diamond earring prices are different

the dangle polki diamond earrings in the first row, far right 2.40 cw - YG over silver are priced at $129.00 and valued at under $1,000.00......however if you scroll down a way and on the far left are the SAME earrings, same carat weight, etc...except they are silver and they are $229.00 and valued...
by Moderator_Stephanie
1 day ago
Forum: Jewelry
Topic: fast30
Replies: 7
Views: 114

Re: fast30

It doesn't work even when I click the 'SHOP NOW' button shown on that 30% box. So frustrating. The Shop Now button will only take you to a generic search results screen to allow you to scroll through listings to find items that are eligible. ALL eligible items do show "30% Off! Use code fast30" und...
by Moderator_Stephanie
1 day ago
Forum: Live TV
Topic: Smackdown
Replies: 4
Views: 101

Re: Smackdown

Yay another all day smackdown. Who can watch an entire day of Shungite ? Guess what channel I won't be watching today? Thank you for your feedback. Our Saturday shows are typically smackdowns for one particular gemstone or another. Although yes, from time to time we may 'shake up' the programming s...
by Moderator_Stephanie
1 day ago
Forum: General Conversation
Topic: taxes
Replies: 9
Views: 84

Re: taxes

Has anyone looked at the amount of taxes they are being charged? When I looked it seems they are charging taxes on shipping and handling; either that or i'm being charged about 13% taxes on a $9.99 item. Tonya I think you're right! I've received orders that tax was a little more than it should have...
by Moderator_Stephanie
1 day ago
Forum: General Conversation
Topic: American superfood
Replies: 21
Views: 241

Re: American superfood

We have already forwarded the request that this information be published on the product page online. Thank you! :)
by Moderator_Stephanie
1 day ago
Forum: General Conversation
Topic: Update on my call lol
Replies: 25
Views: 333

Re: Update on my call lol

Plus if your company would’ve really cared somebody else would’ve picked up the phone call me tell me that she is not available to talk to me for whatever reason....,....,Yada yada yada But clearly that did not happen Our records indicate that you had been speaking with one of our other specialists...
by Moderator_Stephanie
1 day ago
Forum: General Conversation
Topic: Same item, different color, different price!
Replies: 7
Views: 108

Re: Same item, different color, different price!

Blossom wrote:
1 day ago
Same thing on fashion/accessories website page. Don't know item#..just noticed couple times identical items w/different prices.
We will need specific item numbers to forward on to our website team so that they can quickly go to those items and research the issue. Thank you.
by Moderator_Stephanie
1 day ago
Forum: Jewelry
Topic: “Dirty” Diamonds
Replies: 7
Views: 123

Re: “Dirty” Diamonds

Good morning, thank you for your feedback. We have forwarded your feedback and suggestions to our jewelry department.
by Moderator_Stephanie
1 day ago
Forum: General Conversation
Topic: Update on my call lol
Replies: 25
Views: 333

Re: Update on my call lol

@Catticus Nope ..... no call . I guess after my order went wrong again ...after management of customer service did it they didn’t know what to say to me no more ha ha Ha ha ha it would take me a long time to write this book 😳😳 tears of story’s lol but it probably be a bestseller😂😂😂 Maybe i need to ...