Good afternoon, Thank you all for your feedback regarding this policy. I have brought this up directly to our manager so they can take it into consideration for any potential policy changes. Unfortunately, at this time, we are not offering refunds or replacements for orders that are scanned as deliv...

Used fast buy on my phone and order didn't receive confirmation number so ordered again got confirmation number happened on two orders next day in auction history I found that each item had been ordered twice called customer service explained to them said no problem they would cancell the ones I di...

I have been charged for the same item twice. I ordered one item and was sent one item. However; I was charged for same item on the statement twice three minutes apart. That is stupid. I called immediately and was told I was sent same two items. I told customer service I just opened the packged, and...

Boston Irish wrote: ↑

3 days ago

Preston could you please check to see why my order from Sept 22 has not been shipped yet xxxxxxxx thank you.

Good afternoon,

Please email me at preston.weaver@shoplc.com. Unfortunately, order numbers cannot be shared on the forum.

@Moderator_Preston I keep getting a BAD GATEWAY 504 message and it kicks me out ??? Have already cleared cache and cookies. Am logging off website for now -Gypsy Good afternoon, Thank you so much for letting us know. I have reported it to our web team, and I get any update on this I will be sure to...

Why does this line of pearls disappear from inventory after the show is over? Please don’t ask me to call customer service or personal shopper. They won’t know. Every time it’s on I’m broke. When I have the money there isn’t anything on the website! Even on the program guide for the show! I really ...

I recently ordered 2 cosmetic bags, soft robe like etc.. I’ve been gone a few days, but looked at my order history and someone had cancelled them! Not me.. sometimes I’ve had them completely take stuff out of my wish list, like I never put it in.. Tonight I looked at the invoice I just got with 8 i...

Boston Irish wrote: ↑

6 days ago

Someone is bidding on purses with name Has To Be Stupid! Wow can this

Good morning,

Thank you so much for sharing this. I have reported this to our online auctions team.

Harlequin wrote: ↑

6 days ago

M. Preston, do you know why? T. Y.

Good morning,

Thank you so much for asking. It is because we are unable to save your PayPal information, and we would be able to charge for the remaining BudgetPay installments past the first one. I hope this helps!

Good afternoon,

Our web team just informed us that if you are using BudgetPay, it will not allow you to purchase via PayPal. I apologize if this causes any inconvenience for anyone.