Moderator_Connor Is free shipping only on the smart TV or is also on the Roku? It use to be free on the Roku but I was charged and when I called customer service I was told it was a promotion for last year and you were no loner offering the free shipping so which is it, now I am confused? Good morn...

Good morning, Thank you so much for your post. Please email me at preston.weaver@shoplc.com with any information you can provide so I help look into this. Thank you again! Hi Preston, I sent you a VERY DETAILED email on everything that I returned in the SAME BOX and have yet to receive refunds. Ple...

Just got a SLC package and the stuff in it was NOT mine. I have nothing that is supposed to be delivered until next week. Of course being the nice person that I am, I called to let them know that I got a package that had someone else's jewelry and invoice. So now I HAVE TO MAKE A TRIP TO THE POST O...

Just got a SLC package and the stuff in it was NOT mine. I have nothing that is supposed to be delivered until next week. Of course being the nice person that I am, I called to let them know that I got a package that had someone else's jewelry and invoice. So now I HAVE TO MAKE A TRIP TO THE POST O...

So, this is my first post, but I didn't receive the help that I needed today over the phone and I would like some feedback. I returned an item last month, but today I received it back as a reship with a letter enclosed saying that ALL SALES FINAL on Clearance Items. There were two rings, one was a ...

Hi Moderator Danielle Can you please check if Shoplc provides a refund if the item you bought from Shoplc drops in price within 30 days? Please forgive my ignorance if iam not using the proper salutation to reach you. Good afternoon, Thank you so much for your message. We do honor price drops (this...

Margui wrote: ↑

2 weeks ago

Mods, could you move my post to the General Conversation section? I have posted in the wrong section. Thank you, in advance.

Good afternoon,

I went ahead and moved that for you! Hope everyone is having a Happy Valentines day today!

Best regards,
Preston W.

Happy Valentines Day!! and Thank You Preston. Why are just a few bidders making it so frustrating for the shoppers looking for some bargains? This did not just begin yesterday and many requests have been sent to SLC for some regulation. Have a great afternoon. :) Happy Valentine's day as well!, The...

It’s Merilee! And she does it on every major stone category!!! PLEASE STOP HER!!!! Good morning, Thank you so much for your message. I have gone ahead and asked for the account in question to be reviewed by our online auction team, and I hope hear back from them soon. I have also sent them some exa...

I have never posted here before, but I am so irritated I am now -- irritated when one person bids extremely high bids on each item of a certain piece of jewelry, all sizes. I understand that nothing can be done about this and it probably makes Shop LC happy because they are making money. However, i...