Search found 2016 matches

by Gemsnob
21 hours ago
Forum: Shop LC Apps
Topic: Trouble with app
Replies: 3
Views: 58

Re: Trouble with app

@Danielle

Its working again. Thank you! 💕
by Gemsnob
22 hours ago
Forum: Shop LC Apps
Topic: Trouble with app
Replies: 3
Views: 58

Re: Trouble with app

It doesn't log me out, it says my email or password are incorrect. I log in to the App, then go to RA, click on "Pay Now" then it says my info is not correct. It accepts my log in info at first. I can see I'm logged in but cannot get it to pull up my purchases.
by Gemsnob
23 hours ago
Forum: Shop LC Apps
Topic: Trouble with app
Replies: 3
Views: 58

Trouble with app

Has anyone mentioned they are having trouble with the app? I can sign in, but when I go to pay for RA, it says my email or password is incorrect. How is that possible when it already accepted them? 😳
by Gemsnob
3 days ago
Forum: General Conversation
Topic: Turquoise
Replies: 5
Views: 225

Re: Turquoise

I believe today, most turquoise is stabilized. It hasn't always been done. That's why it sometimes changes color. If you've ever seen an estate turquoise ring with multiple stones, they can end up not matching over time. Also, if a stone needed to be replaced, it would often look different because t...
by Gemsnob
1 week ago
Forum: General Conversation
Topic: WHEN SHOPPING THE ITEM SELECTION PROCESS
Replies: 4
Views: 173

Re: WHEN SHOPPING THE ITEM SELECTION PROCESS

Geez, I've sent a half a dozen emails to customer service over the years about this very thing.
by Gemsnob
1 week ago
Forum: Jewelry
Topic: Concealing information on gemstones
Replies: 13
Views: 494

Re: Concealing information on gemstones

I ordered what I thought was a natural Burmese ruby ring from shoplc. Whilst on amazon comparing prices on Burmese ruby rings, I noticed that the ring that I ordered was also on shoplc's amazon store. The info on shoplc's amazon listing, listed of the same exact ring, however the description stated...
by Gemsnob
2 weeks ago
Forum: Live TV
Topic: Lustro Stella
Replies: 3
Views: 180

Lustro Stella

No LS tonight? Whats going on? Is SLC going to mostly lifestyle products? They spend an hour on one item. Why have a guide if it's rarely correct?
by Gemsnob
2 weeks ago
Forum: General Conversation
Topic: Suggestion
Replies: 2
Views: 228

Suggestion

Instead of forwarding everything to the appropriate department, maybe those departments should have to show written and verbal report of what they did to fix issues. It seems nothing has changed, nothing gets fixed, new customers to forum are making same complaints. How can it take so long to fix th...
by Gemsnob
2 weeks ago
Forum: General Conversation
Topic: Whats the hold up?
Replies: 4
Views: 244

Re: Whats the hold up?

I understand your frustrations. I had two items cancelled because they were either defective or not in stock. One was from the RA and the other was on the website. While I appreciate not being sent defective items, it would make more sense to know what's available BEFORE saying it's available. That ...
by Gemsnob
2 weeks ago
Forum: General Conversation
Topic: Jewelry or products
Replies: 9
Views: 376

Re: Jewelry or products

So, all the other times people complained about this, or anything for that matter, MODS didn't forward to the correct department? This time you really are? You can understand why customers think the Big Wigs could care less. Good afternoon, Thank you so much for your post, and I apologize for any c...