I am still looking for a moderator does anyone know when they start ? I just had a most unpleasant experience with a chat rep named Andrew, I asked if he knew when a mod would be on duty . He said no, although he could see I was typing slow, he was most impatient and obnoxious when I asked about my...

Any moderator when I bring up Shop. L. C on my phone there is a picture of a lady end it says something to the effect unlock something for 30% off And also on the bottom of my phone has a message that says you may like this isthere anyway I can Take these two things off of my phone I Don’t care for...

Moderators why are you not posting topics today April 30, 2020 Good afternoon, We deeply apologize for the delay. We try to always be available to ensure posts are available but unfortunately we have been busy helping other lines of business as well. Thank you for your continued support! Best Regar...

item was 3455717 and 3455718. I do see now that post auction they seem to both have banner in manage auctions section but they did not during auction Thanks Thank you so much! We are forwarding the details to our web team to review and investigate. We greatly appreciate that you've brought this to ...

Does anyone have information as to why some items are listed for auction with a PREMIUM banner and some of the very same item are not listed with banner. Thanks Thank you so much for bringing this to our attention. We're investigating this right now with our web team. Would you happen to have an it...

Just a heads up in case you hadn’t noticed or been caught in this situation before.. I bought a ring when Anaka & Michelle were on air.. I couldn’t get the website to work, so I had picked my size etc., but when I went to check out it asked me to log In again! After doing so, it took me back to the...

Still waiting for my refund. I don't understand why I send something back and then have to contact the company over and over to find out whats going on. Why is Shoplc not contacting ME and respond with refund status. I don't get it. If I return from another company they contact me and give me statu...

Here it is, I have been watching and bidding. The multiple name bidders are people who work for SLC, they bid their max amt that the item actually sells for on the site, minus any coupons, if you hit the price or high you will win. I just won a auction for a ring that had a max bid of the price ite...

@Moderator_Robert Is that 3 to 5 business days on top of the 11 days that Kittykat has already been waiting?? We apologize for the delay. The 3 to 5 business days are not in our control and are not fully inclusive. Depending on your financial institution a refund could be processed right after we s...

Moderator Robert, How can the order not appear correct??? I placed it, I went thru check out, I got my confirmation, and then NOTHING. I no longer want the item (the tanzanite ring, I bought one from another site) Please make sure I am not billed for any Tanzanite Ring that would have been mine on ...