I had a number of these cancellations as well. Some from live TV and some from the auctions. When I asked about it I was told that if the item was not in good condition they did not send it--I am guessing a problem with their inventory control. Thing is--I had other items arrive that were not in goo...

I agree-- and it IS very frustrating when this happens. But I still think it is due to lack of workers available to make sure that broken crap is not sent out. There is a problem with them grabbing the defective stuff off the availabiltiy list and onto the garbage heap. I think it would be really ir...

Happened to me too--sometimes the online stuff is goofy. If you look on the LIVE TV and see it in the last 25 items get it.. . That happened to me on the garden tables. They gave me the Sunflower one--THREE TIMES-- and I cancelled all three and found the butterflies and the birds and ordered them. S...

I always tell my clients to get more than one appraisal for their gold (including nuggets, bars etc.) and any other collectable or valuable item. There are many reputable people out there but there are a greater amount of those who will take advantage of naive sellers. I have had good appraisals on ...

I always tell my clients to get more than one appraisal for their gold (including nuggets, bars etc.) and any other collectable or valuable item. There are many reputable people out there but there are a greater amount of those who will take advantage of naive sellers. I have had good appraisals on ...

One thing I have experienced at SHopLC-- never any trouble of them accepting the responsibility of a poor situaton. I always approach my issues with an open mind and respect for the customer service person and I have never been dissatisfied with the results. It would have been a problem if you had s...

I have not been on here for awhile and sent a question to Danielle's email and did not get a response--is she no longer the Moderator? what I wanted to know is abut the classification of Rubies. If it says AAA and does NOT have FF on its description--does that mean it is not fissure filled? My daugh...

I have not been on here for awhile and sent a question to Danielle's email and did not get a response--is she no longer the Moderator? what I wanted to know is abut the classification of Rubies. If it says AAA and does NOT have FF on its description--does that mean it is not fissure filled? My daugh...

I haven’t been here for 5 months but I remember a discussion about if shoplc is accurate about their estimated values on items they sell. I went to my jeweler I have gone to for over 35 years and he had a new procedure for appraisals. He said there was so much fraud on colored stones that he added a...

Dragonfly! Some thought you had been blocked from the forum, glad you weren't! Your post just now is sadly too true. All of us would take away all pain, suffering & aging from our loved ones if possible & too many of us know the loss of parents. I know you gave OSOTT the best advice. Well said. Blo...