Search found 44 matches

by Moderator_Miranda
1 month ago
Forum: General Conversation
Topic: Moderator Please?
Replies: 2
Views: 234

Re: Moderator Please?

Good morning,

Our website team is still currently working on the website and the issues we are facing. As soon as I get more word on when it should be back up in running properly I will provide you with all the details.

Thanks,

Miranda A
by Moderator_Miranda
1 month ago
Forum: General Conversation
Topic: Can anyone help me
Replies: 2
Views: 383

Re: Can anyone help me

A user can upload 3 images per post and the total size of all 3 can’t exceed 5mb. Posts with images must still be approved.

Thanks,

Miranda A
by Moderator_Miranda
1 month ago
Forum: Jewelry
Topic: Sunstone Arrived
Replies: 1
Views: 190

Re: Sunstone Arrived

Good morning, I am so sorry that your item was not as advertised. Please return the item using the return label inside and we will be glad to refund the funds back to your method of payment. If you have any questions about the return please feel free to reach out to customerservice@shoplc.com. I hop...
by Moderator_Miranda
1 month ago
Forum: Jewelry
Topic: Attention Moderators Question about copper jewelry
Replies: 1
Views: 202

Re: Attention Moderators Question about copper jewelry

Good morning, That is a great question! I am so sorry that information was not available on the website. I have sent this over to the team who would know the answer to this question. As soon as I hear back from them I will provide you with all the details. If you need anything in the mean time pleas...
by Moderator_Miranda
3 months ago
Forum: General Conversation
Topic: Budget pay
Replies: 6
Views: 503

Re: Budget pay

Good Morning, I am so sorry to hear about what is going on when it comes to your Budget Pay account. I will have an agent reach out to you to go over your account to make sure everything is corrected if needed. If you need anything else please feel free to reach out. I hope you enjoy the rest of you...
by Moderator_Miranda
3 months ago
Forum: Customer Service
Topic: Clearing my CART
Replies: 1
Views: 263

Re: Clearing my CART

Good Morning, I am so sorry to hear about what is going on when it comes to your shopping cart. At this time the only way to remove items from your cart is to either allow them to sit there for 6 hours and they will automatically be removed or delete the items one by one. If you still need help afte...
by Moderator_Miranda
3 months ago
Forum: General Conversation
Topic: 10k gold
Replies: 2
Views: 372

Re: 10k gold

Good morning,

That is a great question. I have passed it along to the correct department and as soon as I get more details I will make sure to provide you with them. If you need anything else in the meantime please let me know. I hope you enjoy the rest of your day.

Thanks,

Miranda A
by Moderator_Miranda
3 months ago
Forum: Customer Service
Topic: Site not working!
Replies: 15
Views: 1669

Re: Site not working!

Thank you so much for this feedback, we are currently working on this issue right now. As soon as I get any feedback or update about it I will let you guys know right away. If you need anything in the meantime please let us know. Have a wonderful day.

Thanks,

Miranda A
by Moderator_Miranda
3 months ago
Forum: Customer Service
Topic: Site not working!
Replies: 15
Views: 1669

Re: Site not working!

Good morning, I am so sorry to hear about what is going on. At this time I have sent this over to the team so we can look further into this issue. One question we do have is was it just on certain item that continued to give you this issue or was it every item that you looked at ? Once I hear back f...
by Moderator_Miranda
4 months ago
Forum: General Conversation
Topic: Clearance price on one size ring only
Replies: 3
Views: 471

Re: Clearance price on one size ring only

Hello moderator Im.trying to purchase a petalite ring in a size 9.. it is on clearance for 67.99 for a size 5. Other sizes arev79.99. Wonder why it is set up like this. Please help Good morning, We found the item that you were interested in. We are fixing the price issue ASAP and of course we will ...