Search found 9 matches

by shopLC_vera
3 years ago
Forum: Jewelry
Topic: Video Doesn't Match Product - Ring
Replies: 16
Views: 8012

Re: Video Doesn't Match Product - Ring

Thank you for sharing this information. I will inform our marketing team. :D
by shopLC_vera
4 years ago
Forum: General Conversation
Topic: Aquamarine bracelets
Replies: 3
Views: 3006

Re: Aquamarine bracelets

Good afternoon: What you are seeing is Today Leading Value for the 3577884 Espirito Santo Aquamarine Beads Bolo Necklace (18 in) in Sterling Silver 320.50 ctw $39.99 3 x $13.33 Here is a bracelet that I found on our website: 3564245 Espirito Santo Aquamarine Bracelet in Sterling Silver (7.25 In) 125...
by shopLC_vera
4 years ago
Forum: General Conversation
Topic: To moderator
Replies: 10
Views: 5943

Re: To moderator

Hi Jewelry Queen: The reason that at times you get a confirmation on an order and then it becomes cancelled is usually due to the fact when the item has been picked, it does not pass Quality Control. At that time, the order will be cancelled. I hope this clears up what can happen between our marketi...
by shopLC_vera
4 years ago
Forum: General Conversation
Topic: Tuesday (4/7) Coffee ☕☕☕
Replies: 51
Views: 24118

Re: Tuesday (4/7) Coffee ☕☕☕

Good afternoon,

I just read your posts and since we do not the contact information for our Customer, we cannot reach out as well. If anyone finds out anything, such as the name or email address that would be helpful for us here at Shoplc to reachout.
Thank you Vera :(
by shopLC_vera
4 years ago
Forum: Customer Service
Topic: Order for KN95 Mask
Replies: 9
Views: 5275

Re: Order for KN95 Mask

Yes I am another Moderator here at Shoplc. I hope what I suggested would help.
Vera :D
by shopLC_vera
4 years ago
Forum: Customer Service
Topic: Order for KN95 Mask
Replies: 9
Views: 5275

Re: Order for KN95 Mask

Gypsy:

I just send a request to Jack to contact our chat team or email customerservice@shop.com in order that we can assist Jack.
Vera
by shopLC_vera
4 years ago
Forum: General Conversation
Topic: Hand sanitizer
Replies: 3
Views: 3342

Re: Hand sanitizer

We are sorry that we need to showcase these items so often. The reason is that many of our customers have requested them being aired in order that they have the ability to place orders. When these items come on air, unfortunately, not everyone has the luxury of the internet, therefore, we need to fu...
by shopLC_vera
4 years ago
Forum: General Conversation
Topic: No shopping today???
Replies: 2
Views: 2195

Re: No shopping today???

Annabelle, We are sorry to hear that you are unable to shop on website today. Not sure which medium you are using. If is our App please uninstall and reinstall. If it on a tablet, laptop or desktop in our website, please clear our your cache and temp files. I hope this will clear up your issues with...
by shopLC_vera
4 years ago
Forum: Customer Service
Topic: Order for KN95 Mask
Replies: 9
Views: 5275

Re: Order for KN95 Mask

We apologize that you have not received your 5 NK95 masks that you ordered on April 2nd. May I suggest that you either Chat with one of our team members at Shoplc.com or send an email to customerservice@shoplc.com in order to get your name and telephone number. At that time, we can contact our Wareh...