Search found 9 matches
- 3 years ago
- Forum: Jewelry
- Topic: Video Doesn't Match Product - Ring
- Replies: 16
- Views: 8012
Re: Video Doesn't Match Product - Ring
Thank you for sharing this information. I will inform our marketing team.
- 4 years ago
- Forum: General Conversation
- Topic: Aquamarine bracelets
- Replies: 3
- Views: 3006
Re: Aquamarine bracelets
Good afternoon: What you are seeing is Today Leading Value for the 3577884 Espirito Santo Aquamarine Beads Bolo Necklace (18 in) in Sterling Silver 320.50 ctw $39.99 3 x $13.33 Here is a bracelet that I found on our website: 3564245 Espirito Santo Aquamarine Bracelet in Sterling Silver (7.25 In) 125...
- 4 years ago
- Forum: General Conversation
- Topic: To moderator
- Replies: 10
- Views: 5943
Re: To moderator
Hi Jewelry Queen: The reason that at times you get a confirmation on an order and then it becomes cancelled is usually due to the fact when the item has been picked, it does not pass Quality Control. At that time, the order will be cancelled. I hope this clears up what can happen between our marketi...
- 4 years ago
- Forum: General Conversation
- Topic: Tuesday (4/7) Coffee ☕☕☕
- Replies: 51
- Views: 24118
Re: Tuesday (4/7) Coffee ☕☕☕
Good afternoon,
I just read your posts and since we do not the contact information for our Customer, we cannot reach out as well. If anyone finds out anything, such as the name or email address that would be helpful for us here at Shoplc to reachout.
Thank you Vera
I just read your posts and since we do not the contact information for our Customer, we cannot reach out as well. If anyone finds out anything, such as the name or email address that would be helpful for us here at Shoplc to reachout.
Thank you Vera
- 4 years ago
- Forum: Customer Service
- Topic: Order for KN95 Mask
- Replies: 9
- Views: 5275
Re: Order for KN95 Mask
Yes I am another Moderator here at Shoplc. I hope what I suggested would help.
Vera
Vera
- 4 years ago
- Forum: Customer Service
- Topic: Order for KN95 Mask
- Replies: 9
- Views: 5275
Re: Order for KN95 Mask
Gypsy:
I just send a request to Jack to contact our chat team or email customerservice@shop.com in order that we can assist Jack.
Vera
I just send a request to Jack to contact our chat team or email customerservice@shop.com in order that we can assist Jack.
Vera
- 4 years ago
- Forum: General Conversation
- Topic: Hand sanitizer
- Replies: 3
- Views: 3342
Re: Hand sanitizer
We are sorry that we need to showcase these items so often. The reason is that many of our customers have requested them being aired in order that they have the ability to place orders. When these items come on air, unfortunately, not everyone has the luxury of the internet, therefore, we need to fu...
- 4 years ago
- Forum: General Conversation
- Topic: No shopping today???
- Replies: 2
- Views: 2195
Re: No shopping today???
Annabelle, We are sorry to hear that you are unable to shop on website today. Not sure which medium you are using. If is our App please uninstall and reinstall. If it on a tablet, laptop or desktop in our website, please clear our your cache and temp files. I hope this will clear up your issues with...
- 4 years ago
- Forum: Customer Service
- Topic: Order for KN95 Mask
- Replies: 9
- Views: 5275
Re: Order for KN95 Mask
We apologize that you have not received your 5 NK95 masks that you ordered on April 2nd. May I suggest that you either Chat with one of our team members at Shoplc.com or send an email to customerservice@shoplc.com in order to get your name and telephone number. At that time, we can contact our Wareh...