Search found 344 matches
- 3 years ago
- Forum: Customer Service
- Topic: My package delivered to wrong door
- Replies: 11
- Views: 6996
Re: My package delivered to wrong door
My package was delivered here a couple days ago as per delivery notification.Yep,you guessed right.Not at my house was it delivered.I went through the correct protocol and contacted customer service but that is as far as I go over an $8 ring.Usps investigations are useless for lost packages and I w...
- 3 years ago
- Forum: Shop LC Apps
- Topic: Security concern
- Replies: 24
- Views: 24935
Re: Security concern
A patch is a set of changes to a computer program or its supporting data designed to update, fix, or improve it.
- 3 years ago
- Forum: Shop LC Apps
- Topic: Security concern
- Replies: 24
- Views: 24935
Re: Security concern
We have confirmation from the Supervisor of our web team that there is a patch that will go live tonight that should eliminate this issue. Please let us know if you have any further concerns. Thank you for being part of our family at Shop LC.
- 3 years ago
- Forum: Shop LC Apps
- Topic: Security concern
- Replies: 24
- Views: 24935
Re: Security concern
Good morning, We are terribly sorry for the issue at hand. This is now top priority and we have our full IT department working closely and diligently to resolving this error as soon as possible. We want to thank you for reporting this problem. We appreciate your business and want to make sure we mee...
- 3 years ago
- Forum: General Conversation
- Topic: HELP! NO INVOICE??? NO SHIPPING LABEL!
- Replies: 9
- Views: 3488
Re: HELP! NO INVOICE??? NO SHIPPING LABEL!
I thought I read somewhere that clothing is not returnable unless it was damaged. Am I hallucinating? I don't buy here but my sister has gotten multiple clothing items. I don't know if she ever returned any of them though. Good evening, With the exception of undergarments clothing may be returned a...
- 3 years ago
- Forum: General Conversation
- Topic: HELP! NO INVOICE??? NO SHIPPING LABEL!
- Replies: 9
- Views: 3488
Re: HELP! NO INVOICE??? NO SHIPPING LABEL!
Good afternoon,
Just to certify what has already been said. Yes you may use any Return Label that has not already been scanned by the post office.
Just to certify what has already been said. Yes you may use any Return Label that has not already been scanned by the post office.
- 3 years ago
- Forum: Customer Service
- Topic: I will not order anything else to look at my other two orders that I placed
- Replies: 20
- Views: 8287
Re: I will not order anything else to look at my other two orders that I placed
I will not order anything else till i got the other two orders that I placed On the 12 th and 15th. I don’t understand how to keep selling stuff if they can not knowingly fill the orders!!!!! Good afternoon, We apologize deeply that your orders have not arrived in a timely manner. Your order from t...
- 3 years ago
- Forum: Customer Service
- Topic: It’s ALWAYS something
- Replies: 17
- Views: 6590
Re: It’s ALWAYS something
Where ARE the mods anymore anyway? I sent an email in hours ago and have not heard anything. I also posted and sent yesterday. I really do not want to get an email from some agent who knows nothing about this to email me late tonight and simply advise me to return the broken item. That is not going...
- 3 years ago
- Forum: Customer Service
- Topic: ACCOUNT HACKED?
- Replies: 10
- Views: 5975
Re: ACCOUNT HACKED?
Good morning, We are terribly sorry such an error has occurred. We will be investigating this issue further and reporting this problem to IT with high priority. If you could send those screenshots to customerservice@shoplc.com it would be much appreciated. Please let us know if you have any addition...
- 3 years ago
- Forum: Jewelry
- Topic: Missing stone
- Replies: 10
- Views: 5721
Re: Missing stone
God morning,
We apologize for this disappointing occurrence. I've emailed you with a resolution to this issue. Please reply to this email, contact us via chat via shoplc.com, email via customerservice@shoplc.com, and over the phone at 877-899-0078 if you have any questions.
We apologize for this disappointing occurrence. I've emailed you with a resolution to this issue. Please reply to this email, contact us via chat via shoplc.com, email via customerservice@shoplc.com, and over the phone at 877-899-0078 if you have any questions.