Search found 344 matches

by shopLC_alex
3 years ago
Forum: Jewelry
Topic: Don't do it
Replies: 12
Views: 7636

Re: Don't do it

Good morning, We apologize for any inconvenience this may have caused. There is a return label at the bottom of every invoice, however I have emailed a new one to you just in case, and we can mail one out to you if necessary. You may return any product for any reason within 30 days of the dispatch d...
by shopLC_alex
3 years ago
Forum: Jewelry
Topic: stones falling out
Replies: 12
Views: 8798

Re: stones falling out

Good morning, We apologize for the late reply, we have contacted you by email with a resolution to this issue. In addition your account has been notated so that the next agent spoken will be fully aware if additional information is needed. Terribly sorry this issue occurred, please let us know if th...
by shopLC_alex
3 years ago
Forum: General Conversation
Topic: Clothing Returns
Replies: 3
Views: 1622

Re: Clothing Returns

Good afternoon, This is not a new policy, unfortunately there was a miscommunication with our returns department with this particular return which has been addressed by upper management. With the exception of undergarments, essential, and hygiene products; clothing that has not been worn is returnab...
by shopLC_alex
3 years ago
Forum: Shop LC Apps
Topic: Moderators! Yet again a bidding bully on RA- 2nd one today
Replies: 19
Views: 11269

Re: Moderators! Yet again a bidding bully on RA- 2nd one today

THEY DON'T CARE. THEY JUST WANT TO GET THE MOST THEY CAN FOR THE ITEMS. When one could change names daily I think they'd come back the next day - with new names - to do it over again. One of the hosts made a "prediction" a few months ago that Shop Low Cost was going to be priced out of market from ...
by shopLC_alex
3 years ago
Forum: General Conversation
Topic: Good morning!
Replies: 20
Views: 6335

Re: Good morning!

@Moderator_Alex I see the pic showing up. I am wondering where my AVATAR went. I’ve had it for a long long time, same one, hasn’t changed until it disappeared. I didn’t remove it. Oh sorry, I thought you were having issues adding this as a new profile pic. I've sent an email to our Web Team to have...
by shopLC_alex
3 years ago
Forum: General Conversation
Topic: Good morning!
Replies: 20
Views: 6335

Re: Good morning!

Good morning, We apologize for any inconvenience this may have caused, I'm not entirely sure why it's not showing up. It could be because the file is to large or maybe the file type? Try using this version, I saved it as a Jpeg to reduce the size. The transparency outside of the circle is lost but i...
by shopLC_alex
3 years ago
Forum: Customer Service
Topic: Wasn’t Going to Write About This Anymore But Here We Go Again
Replies: 10
Views: 5495

Re: Wasn’t Going to Write About This Anymore But Here We Go Again

Was Shop Low C____ started a week ago? They are constantly "looking into" something and then you never hear from them. It's time to LEARN how the site works and get people that can intelligently answer or explain what the heck is going on. They make me sad. ;( ;( ;( ;( Good morning, Was there a spe...
by shopLC_alex
3 years ago
Forum: Customer Service
Topic: Wasn’t Going to Write About This Anymore But Here We Go Again
Replies: 10
Views: 5495

Re: Wasn’t Going to Write About This Anymore But Here We Go Again

I just talked to customer service to report someone bidding on the Jade watched and using the name NOTPAYIN! He did not seem to care told me it does not mean she is not paying Wow maybe Preston or Alex can look into this she is overbidding. 😡😱⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚⌚🍀 Watch not watched😞 Good morning,...
by shopLC_alex
3 years ago
Forum: General Conversation
Topic: Does anyone at ShopLC customer service ever communicate with one another?
Replies: 4
Views: 2201

Re: Does anyone at ShopLC customer service ever communicate with one another?

Good morning,

Terribly sorry this got so convoluted, I am unfamiliar with that particular agent so they were not aware that I was looking for your email. Would you like your RTL sent via mail or email? I'll have it typed up immediately.
by shopLC_alex
3 years ago
Forum: Customer Service
Topic: Wasn’t Going to Write About This Anymore But Here We Go Again
Replies: 10
Views: 5495

Re: Wasn’t Going to Write About This Anymore But Here We Go Again

Good morning, Before requesting the correct order information yesterday I looked through your account and was unable to differentiate which orders you needed refunded and which was the incorrect order. Please clarify by sending the information as requested previously so that we may have this resolve...