I want to add an address to my Address Book. If I want to send a gift, I have to call Customer Service as the checkout does not allow me to change the shipping address away from the default. Today, I spoke to CS and Personal Shopper. Was on the phone one hour and 14 minutes. Now, I'm waiting for a s...

This new platform is awful. Either the price increases from website to cart, or the amount you are purchasing increases. I recently saw a bracelet on the website for $299.99. When it went into the cart it became $367.99 (before taxes). Customer Service wouldn't honor the website price even though th...

Ever since they went to this new platform, everything is screwed up. Either the price increases or the amount of items ordered increases. They had a bracelet on the website for $299.99. It went into the cart at $367.99 (before taxes). Customer Service wouldn't honor the website price. Don't believe ...

Just tune out the "shenanigans." If you like the item, and you think it is a fair price, buy it. If you can check out similar items online while the live presentation is on, it will give you some idea of the true retail cost. You can always have it appraised or check it out after the fact. If you do...

I bought a diamond closeout ring. It was as beautiful in person as on tv. It appraised out at just over the full retail price that ShopLC listed, so I'm a happy camper.

I would like you to take the high intensity lights from your desk light #3731706, reduce the size so it could be hung by chain around the neck. If you could add a clip-on magnifier, so much the better. If it is too heavy, perhaps you could just make it the size of a pack of cards, so people with low...

How do you delete items from Personal Favorites that you have either bought or are no longer interested in?