Search found 4 matches

by halo8
4 years ago
Forum: Customer Service
Topic: Waiting on package that was supposed to be delivered by now
Replies: 1
Views: 2035

Waiting on package that was supposed to be delivered by now

Hi! I was wondering about my order: ***Removed to preserve privacy*** Item 3463651 Martha Rocha AA kunzite and diamond ring. Thank you, Ivy. P.S. Thank you for helping to resolve my past missing items, and a shout out to Rhonda for being patient and fixing all of that. I am happy with my items, espe...
by halo8
4 years ago
Forum: Customer Service
Topic: Never got my orders and still haven't heard back from CS
Replies: 13
Views: 7967

Re: Never got my orders and still haven't heard back from CS

The email came back saying the shop lc server didn’t accept google’s request to connect so I just copied and pasted the info here “ Hi Danielle, Yes I will include pictures of my orders. Please let me know if you need anything else. Thank you for your help! This order I only received one ring as I w...
by halo8
4 years ago
Forum: Customer Service
Topic: Never got my orders and still haven't heard back from CS
Replies: 13
Views: 7967

Never got my orders and still haven't heard back from CS

After talking to an agent, in the beginning of August, I haven't had any follow up about my missing items. I am now wanting a refund back onto my credit card, as now I've had to pay interest and payments for unreceived items. Items I have ordered well back in June 2019 and now it's Sept, but nothing...