Search found 1568 matches

by Vicky
2 days ago
Forum: General Conversation
Topic: Missing return label
Replies: 9
Views: 141

Re: Missing return label

Thank you Harlequin and Jacee I thought about using a old return label, but dont want to be charged $7.00 The earrings are missing a diamond, so they need to send a free return label. Twice today they tried to send the labels, but their attachment isn’t working. I begged them to just fax it to me. S...
by Vicky
3 days ago
Forum: General Conversation
Topic: Missing return label
Replies: 9
Views: 141

Missing return label

I received item # 3691917 ( diamond earrings) yesterday. One of the diamonds is missing. No return label was included, because they claimed it was a clearance item. It wasn’t. I called when I bought it to make sure it was returnable. Luckily, there is a note that I called. I spoke to 3 different cus...
by Vicky
6 days ago
Forum: General Conversation
Topic: RS
Replies: 45
Views: 702

Re: RS

Hi RS Your adorable Avatar never went away on my iphone. What did go away in some presentations on air, is the FF warning ( fissure filled) following most presentations of NIASSA RUBY. Plus, the hosts dont mention that its fissure filled. When I bought a Niassa Ruby necklace a few years ago from SLC...
by Vicky
1 week ago
Forum: General Conversation
Topic: SERIOUS carat weight discrepancy on this item
Replies: 37
Views: 1132

Re: SERIOUS carat weight discrepancy on this item

Hi Gemsnob No way would they irradiate a white diamond that has a G-H color. Plus when they describe a diamond that has been appraised, it has to be on the color and grade of the diamond they are presenting. Whats most annoying is what they are regularly doing to the comps they show. They show the o...
by Vicky
1 week ago
Forum: General Conversation
Topic: valentines Sweepstakes
Replies: 10
Views: 182

Re: valentines Sweepstakes

I agree. Now they want too much personal info. They get big money for selling our info.
I stopped entering sweepstakes.
by Vicky
1 week ago
Forum: Jewelry
Topic: 0.75 Polki Pendant $88 or $200???
Replies: 6
Views: 189

Re: 0.75 Polki Pendant $88 or $200???

Hi @bluez
They have the $200 one ( same item number) as the TLV for $99 on air now with Michele.
If you bought it for $200, call CS to adjust your price.

Happy Birthday, lots of wishes 🥰

Vicky
by Vicky
1 week ago
Forum: General Conversation
Topic: Can anyone tell
Replies: 11
Views: 240

Re: Can anyone tell

Hi RS Either you had a episode of hypoglycemia, ( low blood sugar) or more likely the high caffeine in the espresso caused a episode of extreme tachycardia (very fast pulse) which was too fast to bring adequate oxygen to your brain, causing you to pass out. Passing out, actually helped the oxygen ge...
by Vicky
1 week ago
Forum: General Conversation
Topic: SERIOUS carat weight discrepancy on this item
Replies: 37
Views: 1132

Re: SERIOUS carat weight discrepancy on this item

There are many errors lately at Shoplc. I just text Michele that the on air description of the champagne, yellow and Blue diamond rings are wrong. The description states the diamonds are G-H in color. Only white diamonds can be G-H color 🙄 The description on TV was not corrected after My text. About...
by Vicky
1 week ago
Forum: Customer Service
Topic: Guess what SLC?
Replies: 38
Views: 2163

Re: Guess what SLC?

Hi RS It happens frequently that the shipping price changes at checkout. As far as the coupons. Most they sent me are rejected. I go hunting on the web. Keep on trying different ones, until sometimes I get lucky. I didn’t order from shoplc for a while, until after midnight, due to their increase in ...
by Vicky
2 weeks ago
Forum: Customer Service
Topic: How Long For a Return to be Processed?
Replies: 5
Views: 238

Re: How Long For a Return to be Processed?

In my experiences- it took about 2 weeks for my cc to be credited.
Except, when I return high end jewelry, I pay for signature proof of receipt, then its credited within 1 day of shoplc signing for it.