Search found 7 matches
- 3 years ago
- Forum: Customer Service
- Topic: Refunds on reurns
- Replies: 8
- Views: 5115
Re: Refunds on reurns
I ordered something during the clearance. I should know better by now. But, I have been pretty lucky that things usually look like the picture and they had a video. So I figured I was safe. I was not. I ordered item 3736404 and it was supposed to be what looked like a fat half moon. Instead, I got a...
- 3 years ago
- Forum: General Conversation
- Topic: Welo opals
- Replies: 12
- Views: 6360
Re: Welo opals
It looks like they turn yellow or brown with moisture. Once they dry out they go back to their normal color. I have many welo opals and had them for several years. They still look great. Love them!
- 4 years ago
- Forum: General Conversation
- Topic: New grading system for Tanzanite?
- Replies: 35
- Views: 14039
Re: New grading system for Tanzanite?
I wanted to post this reply from Danielle as she was kind enough to get back to me on my question about cobalt treatment for tanzanites. I know several of you were interested so I am posting her response. Enjoy! "I got confirmation from our merchandising team that we do not use any other treatment o...
- 4 years ago
- Forum: General Conversation
- Topic: New grading system for Tanzanite?
- Replies: 35
- Views: 14039
Re: New grading system for Tanzanite?
Moderator_Danielle, I appreciate your feedback. However, I had checked on the gemstone treatment on the Shoplc website before I posted this and heating was all that was mentioned. If that is the only treatment on these particular stones then I assume if I take it to an appraiser that it will be fine...
- 4 years ago
- Forum: General Conversation
- Topic: New grading system for Tanzanite?
- Replies: 35
- Views: 14039
Re: New grading system for Tanzanite?
moderator_Danielle, would you please respond to the forum about this topic? It is important enough to those of us who buy tanzanites, some very expensive ones, to get a definitive answer from the official source. I did run this up the chain and have heard nothing back. Can you please respond? Thank ...
- 4 years ago
- Forum: General Conversation
- Topic: New grading system for Tanzanite?
- Replies: 35
- Views: 14039
Re: New grading system for Tanzanite?
I have contacted personal shopper and they have forwarded to QC department to find out what they are buying. But, I would be very curious to hear from you Moderator_Danielle to see if you can escalate this concern for us on the forum. I love tanzanite and would like the straight scoop on this, as do...
- 4 years ago
- Forum: General Conversation
- Topic: New grading system for Tanzanite?
- Replies: 35
- Views: 14039
Re: New grading system for Tanzanite?
Moderator, this is a rather important topic to get an answer on. Shoplc has been pretty good about disclosing treatments for niassa ruby and diamonds, as well as sapphires. But I have seen no treatments other than heat treatment for tanzanite. Are any of the tanzanites you sell getting cobalt treatm...