Does anyone know how to change the name you use for bidding on auctions? These people seem to do it quite often and I have looked around shoplc and can't find anywhere that gives directions on how to do this??? I believe you go to "Edit Profile" and change your first name to whatever you want it to...

I can't even watch Kim Prentiss she makes such weird movements with her mouth and head. Concerned she is not well. I always thought it was a nervous energy thing where she has to keep moving. I never considered that there could be something wrong! I hope all is well with her. I remember once Kim me...

Love Michele!

They're also having problems with their $29 shipping cap. I bought a bunch of things yesterday, but after 10 items, they kept charging me shipping. The hosts said numerous times that after you reach the $29 shipping cap, you won't be charged any shipping. Not so. So I had to chat with customer servi...

Must be an intermittent thing. Mine's not restored.

It sounds to me like ShopLC needs to invest in more IT employees, and a good website usability team: Employees who go carefully through all the browsing/buying/bidding processes, write down all the issues that arise, then send those problems directly to their IT team to resolve. I've worked on large...

Dear Customer Service, There have been many chains these past months, but hardly any have been 16 inches. Not everyone has a thicker neck or wants their chains to dangle way below their decolletage. Sometimes women want chains that sit higher up, so they may be seen in spite of clothing, to show off...

Hey All, where were the Personal Favorites before? I mean, where are they supposed to be? I was never able to find them at all!

Another problem is that the Buy All feature doesn't work on the website anymore. I've tried to do a Buy All a few times now, but it just adds the first item on the product list to my Order History, not all of the items. I also can't find a Start Topic button on the Forum, so I'm putting this here. C...

I had an enormous amount of items show up in my cart that I didn't even put there. It took about half an hour for me to remove all of them. Weird.