Search found 197 matches

by Tothemoon
3 years ago
Forum: Shop LC Apps
Topic: Honest Feedback From A Real Customer
Replies: 23
Views: 13002

Re: Honest Feedback From A Real Customer

Somebody makes an outrageously high bid on an item so people who also want the item don’t buy it because the price is too high. Somebody else outbids you with a reasonable bid and it drives up your price if you want the item. If you don’t outbid this reasonable bid you don’t get the item. Than that ...
by Tothemoon
3 years ago
Forum: Shop LC Apps
Topic: Honest reaction to change to auctions.
Replies: 7
Views: 4650

Re: Honest reaction to change to auctions.

Good afternoon, I have gone ahead and shared your feedback with our web and auctions teams for them to review. I apologize for any concern, and just as a heads up, the autopay feature is optional. [/quote] Preston, Maybe you could post the rising auction rules. With the free shipping with autopay th...
by Tothemoon
3 years ago
Forum: Shop LC Apps
Topic: Honest reaction to change to auctions.
Replies: 7
Views: 4650

Re: Honest reaction to change to auctions.

Ummmmmm....you understand that Autopay is optional, right? No one is 'forcing' you to use it.You don't have to enroll in it. Autopay is designed to reward bidders for NOT doing exactly what you spoke about doing. Everything you mentioned is literally what creates problems with $1 Auctions. First of...
by Tothemoon
3 years ago
Forum: Shop LC Apps
Topic: No more free shipping over $50 ends today
Replies: 28
Views: 20181

Re: No more free shipping over $50 ends today

Every auction site that I've used has rules against bidding on something , winning but refusing to pay. Ebay, Shopgoodwill are two that will suspend your account for not paying for your wins. It creates work for slc to relist and other customers are losing out until it gets relisted. I think if slc...
by Tothemoon
3 years ago
Forum: Shop LC Apps
Topic: Honest Feedback From A Real Customer
Replies: 23
Views: 13002

Re: Honest Feedback From A Real Customer

bluez wrote:
3 years ago
Does using Auto Pay mean you can no longer use discount coupons?
bluez
I think autopay is available only for the rising auctions. There hasn’t been a coupon or discount code for the auctions in a very long time. But good question in case SLC ever offers a discount on the auctions again.
by Tothemoon
3 years ago
Forum: Shop LC Apps
Topic: Honest Feedback From A Real Customer
Replies: 23
Views: 13002

Re: Honest Feedback From A Real Customer

I’m going to sound like the bad guy. I noticed several customers saying they like to decide if they are going to buy the items they bid on and win. I was always under the assumption that if you bid on an item you were contractually responsible to purchase the item. The SLC auction terms says: “Can I...
by Tothemoon
3 years ago
Forum: Customer Service
Topic: Rising Auction changes
Replies: 32
Views: 557861

Re: Rising Auction changes

When I first started shopping with SLC I didn’t trust having my credit card on file with them so I purchased a Visa gift card and used that as my payment information until the funds ran out. I know it costs a few bucks to buy the gift cards but it’s a lot cheaper than the SLC shipping costs if you a...
by Tothemoon
3 years ago
Forum: Shop LC Apps
Topic: No more free shipping over $50 ends today
Replies: 28
Views: 20181

Re: No more free shipping over $50 ends today

I agree with Aki in regards to the customer service department. It has become a waste of time. I’m sure SLC is able to pay these offshore employees less than the U.S. employees but all that you get from these offshore employees is a canned scripted response that does not help one bit. I shudder at t...
by Tothemoon
3 years ago
Forum: Shop LC Apps
Topic: No more free shipping over $50 ends today
Replies: 28
Views: 20181

Re: No more free shipping over $50 ends today

I did sign up for autopay to get free shipping for the RA items using a bank account that I keep just a small balance in. For a few days it worked great where SLC charged my bank account shortly after midnight for the items I won, with no shipping charge. For the items I won yesterday I was not char...
by Tothemoon
3 years ago
Forum: Shop LC Apps
Topic: Free auction shipping with autopay
Replies: 13
Views: 9989

Re: Free auction shipping with autopay

Thank you Danielle! I did a live chat with a guy from customer service and he told me there was a $50 minimum before the free shipping was applied. I don’t think he was advised of the email that was sent out today. Thank you I am checking with the team right now :) Danielle, I sent an email to you ...