Thank you Danielle! I did a live chat with a guy from customer service and he told me there was a $50 minimum before the free shipping was applied. I don’t think he was advised of the email that was sent out today.

Attn: @Moderator_Connor or any moderator or SLC customer that knows the answer to this question: Today I received an email from SLC that introduces free shipping on all online auctions with autopay. Is there any dollar limit to qualify for free shipping?

I won 5 items on the auction site on the free shipping day. Luckily I was not charged for shipping but today I received the dreaded repick email for 3 of the 5 items! Every time I get a repick email I eventually get a refund but I have never received a repick email where they found and sent the item...

A few minutes ago Craig said that he and Katie are expecting a baby at the end of May. This is the first I have heard about it though now I see that Katie did confirm it a few weeks ago on her Facebook page. Congratulations Katie and Craig!

Good morning @Lulu - I did not use any wire at all. Complete novice here. The holes are very tiny, minuscule and I used thin but very strong stretch cord. But when wearing they do maintain the "hoop" shape . I may need to redo ?? -Gypsy The stretch cord should hold up just fine for your beautiful d...

Fortunately I’ve purchased only three Ethiopian Welo opal rings from SLC. All three turned an ugly brownish yellow color. I searched every internet site I could for a remedy and like BTS said it seems like their is no remedy. I even tried drying them in the sun. Though I am not fond of the dyed opal...

I love the green aventurine necklace (#3646068) that Gem Lover ordered. I purchased a few necklaces a year two ago with the same stainless steel collar like necklace. Since my skin is sensitive to metals these necklaces are perfect to wear with my Bali pendants that have a bale large enough to fit t...

Boston Irish, it’s item #2626402. It’s a neon and paraiba apatite chip necklace that is only on the auction pages. It’s not sold on the regular catalog pages. Chuck sold the identical necklace at his previous channel so I assume it’s leftover inventory that he brought to SLC or that SLC purchased fr...

I won two of the same necklaces on the auction site. I plan to make one of them into a matching bracelet and earrings. The first necklace came with a Chuck Clemency limited 1 year warranty card from PJChuck, which was a warranty program exclusive to the channel he used to work for, so I get the feel...

I’m one of the customers who have complained because my Ethiopian Welo opals have turned into an ugly brownish yellow color. A few years ago I purchased a pretty Welo opal butterfly bypass ring from SLC which I wore only once and received a ton of compliments on before the color changed even though ...