Search found 50 matches

by Moderator_LaRica
8 months ago
Forum: Customer Service
Topic: Not HAPPY!!!!!
Replies: 1
Views: 366

Re: Not HAPPY!!!!!

Refund was processed as a store credit by mistake and never told to me. Then told I have to wait another 5 or more business days for a email to be sent to corporate, for your mistake. My trust in this company is now GONE!! FIX this Thank you for your feedback! We are so sorry to hear that this has ...
by Moderator_LaRica
9 months ago
Forum: Live TV
Topic: Please Mr President
Replies: 52
Views: 4329

Re: Please Mr President

I must say, in all fairness, he has appeared quite a few times since he arrived and just now viewers are stating what they think. Perhaps slow it down a bit. No disrespect. Also, No disrespect, I too have given a listen to him present. I detect his natural born Indian accent with a healthy dose of ...
by Moderator_LaRica
10 months ago
Forum: Jewelry
Topic: Socoto Emerald - Question for Mods
Replies: 1
Views: 343

Re: Socoto Emerald - Question for Mods

Thank you so much for your feedback! Socoto Emerald undergoes an oiling treatment, which is commonly done to most emeralds. This treatment is not permanent, and may need to be reapplied by a trained jewelry professional. Shop LC team!
by Moderator_LaRica
10 months ago
Forum: Customer Service
Topic: Where’s my refund
Replies: 28
Views: 2149

Re: Where’s my refund

I’m sorry but I don’t believe that about the date because the last time I spoke with the refund department I was told they are processing returns from 11/18-11/21. So now I’m told something different again, So if my budget pay wasn’t extended, then another payment would come out on the 5th? This is...
by Moderator_LaRica
10 months ago
Forum: General Conversation
Topic: Are Doorbusters all sales final?
Replies: 5
Views: 634

Re: Are Doorbusters all sales final?

We appreciate your feedback. To clarify the doorbusters are not all sales are final. If the item is damaged or defective even if the item is passed the 30 day guarantee we will work with you on getting the item either replaced or offering a full refund. The restocking fee only applies if the item is...
by Moderator_LaRica
10 months ago
Forum: Customer Service
Topic: Where’s my refund
Replies: 28
Views: 2149

Re: Where’s my refund

I’m still waiting on my refund to be credited back to my credit card that you received the return on the 18th at 12:51 pm. I have called several times and told a different thing each time! One customer service woman even told me they had to make sure I didn’t damage the diamond ring 😂 How funny sin...
by Moderator_LaRica
10 months ago
Forum: Customer Service
Topic: Invoiced Stall
Replies: 11
Views: 1066

Re: Invoiced Stall

Thank you for taking the time to deliver your feedback on orders not yet being shipped. We have taken all your feedback and forwarded it to the correct departments to look over and review. For immediate attention please contact us at 1877-899-0078 or by emailing us at customerservice@shoplc.com. We ...
by Moderator_LaRica
10 months ago
Forum: Customer Service
Topic: NOT AGAIN!!
Replies: 29
Views: 2390

Re: NOT AGAIN!!

Oh yes, AGAIN! I just now received in the mail a Grandidierite ring. I chose this one because of the color as I don’t care for the color of most of them. The ring is otherwise very pretty. THATS WHERE IT STOPS! It is a trilogy ring. The stones are supposed to be 6x4 mm. TWO of them are...ONE IS 5x3...
by Moderator_LaRica
10 months ago
Forum: Customer Service
Topic: Did NOT apply 30% dicount and refuse to apply!
Replies: 3
Views: 449

Re: Did NOT apply 30% dicount and refuse to apply!

After calling 3 times over the weekend i was told my order had to be invoiced and on monday they would reinburse my account for the 30%,so called back monday and was REFUSED THE DISCOUNT that two other agents even after talking with thier supervisor said the WOULD apply it!!I have been a VERY VERY ...
by Moderator_LaRica
10 months ago
Forum: Customer Service
Topic: PENDANT
Replies: 15
Views: 1379

Re: PENDANT

I just received my opal pendant and one of the stones is loose in the plastic bag. After talking to two different CS Reps nothing has been resolved. I have purchased thousands of dollars worth of jewelry and this is the first time I have had an issue. I have never been treated so shoddily by a comp...