Search found 300 matches

by Moderator_Connor
1 day ago
Forum: Customer Service
Topic: No tags! Customer Service….help…….
Replies: 3
Views: 95

Re: No tags! Customer Service….help…….

In the last month I have received 4 rings with NO tags on them! I tried calling Customer Service…three times. The first time I waited 35 minutes…2nd time 57 minutes….third time 42 minutes! Never did get through. I used to never get rings without tags and have always been able to get through to Cust...
by Moderator_Connor
1 day ago
Forum: Customer Service
Topic: Customer service refuses to refund my money
Replies: 2
Views: 63

Re: Customer service refuses to refund my money

I placed an order on 5/28 and they claimed it was delivered. 1. I have 2 cameras on my house. It was never delivered. 2. How can you deliver an item your warehouse cannot locate and it says that in the order. Not to mention that another order was placed same day with a tracking #. That too do not g...
by Moderator_Connor
1 day ago
Forum: General Conversation
Topic: What's going on with shipping???
Replies: 14
Views: 691

Re: What's going on with shipping???

Well, it's happened again!! I placed and paid for two items (two of one and four of the other) for a total of six items on THURSDAY, June 10. Today is MONDAY, June 14 and according to your site, all you've been able to do in FIVE (5) DAYS is create a shipping label!! BTW, that does not mean you shi...
by Moderator_Connor
1 day ago
Forum: New Product Ideas
Topic: Idea Lab not working
Replies: 2
Views: 82

Re: Idea Lab not working

I tried to submit two ideas but it's not going through. It's frustrating. Good Morning, GElliot! I am so sorry to hear this! I have reported this to our web teams in charge of the Idea Lab for our website to investigate for the cause of the issue and for any further errors. Once we hear back from t...
by Moderator_Connor
1 day ago
Forum: $1 Online Auctions
Topic: Nothing being done about Melissa
Replies: 4
Views: 83

Re: Nothing being done about Melissa

This is the last time I am going to write to the moderators about this Melissa problem. If not corrected promptly I can only assume that you are unable to deal with this. I am going to write to Amit Agarwal and Jha Srikant and inform them of this issue. Good Morning, Zoe! Thank you so much for your...
by Moderator_Connor
1 day ago
Forum: $1 Online Auctions
Topic: Melissa and overbidding and not buying
Replies: 30
Views: 1564

Re: Melissa and overbidding and not buying

Sent information about this to moderator yesterday. Checked website today. Nothing done. Checked Quartz rings. All her high max bids are still they!! Started checking topaz rings which she also bids up. This is a perfect example. Mercury Mystic Topaz Ring no. 3775270. Melissa starts the bidding at ...
by Moderator_Connor
1 day ago
Forum: General Conversation
Topic: Authenticity
Replies: 1
Views: 88

Re: Authenticity

LcShop wrote:
2 days ago
How so I obtain an authenticity verification of what I buy?
Good Morning, LcShop!

Thank you for your inquiry! Just to clarify when you say 'an authenticity verification', are you referring to a certificate of authenticity for your purchases or something else entirely?
by Moderator_Connor
3 weeks ago
Forum: General Conversation
Topic: NO JOY IN CUSTOMER SERVICE!!!
Replies: 11
Views: 591

Re: NO JOY IN CUSTOMER SERVICE!!!

What in the world is going on at ShopLC? no one is answering the phone at customer service! I have been on hold for an hour now and the other day I tried to call them and again another * hour!!! No one ever answered....also I tried to order an item through them instead of using fast pay and I was o...
by Moderator_Connor
2 months ago
Forum: General Conversation
Topic: Moderator: This needs to be fixed!
Replies: 7
Views: 894

Re: Moderator: This needs to be fixed!

I just went on ShopLC looking for drusy quartz. The last item sort of shocked me. There was the description....gift box with drusy quartz necklace. Problem is...picture shoes the box...EMPTY! You can see two little holes where a necklace might have been held in place...but NO picture of the necklac...
by Moderator_Connor
2 months ago
Forum: Customer Service
Topic: Item received broken
Replies: 24
Views: 1957

Re: Item received broken

@Mod Connor...why did I need to go to the trouble of sending in screenshots and photos just to be told by an agent to just return the entire set? Good Morning, RS! I am sorry for this confusion! I had advised the agent to process a refund for the order, without the need for return. Instead, I have ...