I actually laughed. I saw that Lone Star courier service had dumped a white package at the end of my driveway. Up against the closed front gate, not over the gate, but laying against the gate. Recognized it as either a ShopLC package or one from JTV. So I picked it up and it had been deliverd by Lon...

Amy, it took many, many emails to customer service and 'chat's and finally my contacting the county DA's office to even get credited for a couple of items that I paid for but have not been sent because they are not in stock. Basically it took hours of frustration to simply cancel a couple of items I...

The upshot is that LC is going to credit one or two items, because they admit they haven't even received them in so they can send them out. So they are crediting me for that. But the other items? Same thing---they show as delivered and there is nothing they can do because of 'company policy' and I n...

Something else I noticed, and others have after I pointed it out. When I would click on the 'auction' tab, the auction items would load. The first 3 or 4 items would be nice items that would sell within seconds (as they should) at very reasonable prices. But by the time the second row of items loads...

The 'snowstorm' excuse is no longer valid.

I ordered a ring from JTV on Friday evening. From the 'Girlfriend Friday' program to be exact.

Got it in my mail at 11:15 this morning.

So no, 'the snowstorm' doesn't cut it anymore.

Call/email whatever county ShopLC does business in where you are.

In Texas, it's Travis County. Get in contact with the County Attorney.

Delia Garza
314 W. 11th St.
Room 300
Austin Texas 78701

y Moderator_Rashad » 1 week ago PattiH wrote: ↑ 1 week ago I am so frustrated with the customer service from ShopLC and Lone Star Overnight delivery service that I am going to contact the Travis County District Attorney's office to see what, if anything, can be done other than, as two ShopLC custome...

Update. I sent an email to customer service as per the moderator, and here is the email reply from customer serivce tonight; "I sincerely apologize for the inconvenience that you have faced. According to order# 1848656387,BC3M1848468043,1848433959, it was delivered. We request you to check with your...

And I just noticed something.... I placed my orders for three items on 2/3 at 5:50 p.m. and it shows they were delivered on 2/5 at 10:30 a.m., which is like 16.4 or .5 hours later. So my order was recieved and went thru the whole recieved/picked/packaged/picked up, thru the courier service and deliv...

I just realized something..... I placed my order on 2/3 at 5:50 p.m. and it shows 'delivered on 2/5 at 10:30 a.m., which is like 16.4 or .5 hours later, and I live just outside Houston. So order received, filled, packaged, picked up and delivered from Austin to New Caney (we're about 20 miles north ...