Search found 4 matches

by slo45
3 months ago
Forum: Customer Service
Topic: Cancelled Order
Replies: 6
Views: 5362

Re: Cancelled Order

RubyTuesday, Thank you for the advice. I always write down who I talk to and take notes just because my memory sucks. I just got off of the phone with Customer Service and she ordered the ring for me and gave me the same discount I received the first time. We shall see if I get this one - fingers cr...
by slo45
3 months ago
Forum: Customer Service
Topic: Cancelled Order
Replies: 6
Views: 5362

Re: Cancelled Order

I got on the Shop LC website and looked to see if the ring was still showing in stock, and it was. It was also showing in stock in the $1 Auction part of the website. I called Customer Service, explained what happened, told her I added it to my cart but it was almost $400 more than when I ordered it...
by slo45
3 months ago
Forum: Customer Service
Topic: Cancelled Order
Replies: 6
Views: 5362

Cancelled Order

I ordered a ring a couple of weeks ago and haven't received it yet. Checked on the order status and it says something about waiting on carrier.... Started a chat session and inquired about the order. Rep that answered the chat said the order was "stuck" and it had to be cancelled, usually because it...
by slo45
3 months ago
Forum: General Conversation
Topic: Order Cancelled
Replies: 1
Views: 945

Order Cancelled

I ordered a ring a couple of weeks ago and haven't received it yet. Checked on the order status and it says something about waiting on carrier.... Started a chat session and inquired about the order. Rep that answered the chat said the order was "stuck" and it had to be cancelled, usually because it...