I just received my opal pendant and one of the stones is loose in the plastic bag. After talking to two different CS Reps nothing has been resolved. I have purchased thousands of dollars worth of jewelry and this is the first time I have had an issue. I have never been treated so shoddily by a comp...

I have prettier rocks in my backyard than this "stuff".

I just received my opal pendant and one of the stones is loose in the plastic bag. After talking to two different CS Reps nothing has been resolved. I have purchased thousands of dollars worth of jewelry and this is the first time I have had an issue. I have never been treated so shoddily by a comp...

Actually. Jo Jo (Josie) is my cat.

Thanks RS.

It is not that I have to send it back, it is the fact that I have to re-buy instead of just sending a replacement knowing that I will return this one. I guess they think I am not trustworthy enough after spending the kind of money that I have with them. AGAIN disappointed!

I just received my opal pendant and one of the stones is loose in the plastic bag. After talking to two different CS Reps nothing has been resolved. I have purchased thousands of dollars worth of jewelry and this is the first time I have had an issue. I have never been treated so shoddily by a compa...

I like to amuse myself sometimes by watching the auction, today has been a very amusing day. I do not know who Sharon is but she has been outbidding everyone. She is even winning every item that Merilee has bid on. LOL Got to love her! There was a Morganite Ring that after a bidding war, Sharon won ...

It seems Merilee and I have the same taste in jewelry and gemstones. Every time I see an opal, morganite, diopside etc etc. It has Merilee's name there. I would think "oh great Merilee's name is there, I am not going to waste my time" FOR ABOUT 2 SECONDS!! I know how much the item originally sold fo...

Just got an email telling me that they have refunded my money for an auction that I won? Apparently, the item that I won is not available...why the heck was it in the auction? We do apologize that we had to issue a refund for an item you won in our Online Auctions. Auctions are computer generated b...

Just got an email telling me that they have refunded my money for an auction that I won? Apparently, the item that I won is not available...why the heck was it in the auction?