Search found 4 matches

by shop69
6 months ago
Forum: General Conversation
Topic: Customer Service & Free Shipping, NOT
Replies: 0
Views: 231

Customer Service & Free Shipping, NOT

Rude,rude, rude. I hate having to call customer service for this company. They are very rude! I've been reading complaints for years yet they don't do anything about it. What is up with "get free UPS 2nd Day Air" that is offered on items and then not honored as they "don't see the offer on their end...
by shop69
1 year ago
Forum: General Conversation
Topic: Appraisals??
Replies: 3
Views: 902

Appraisals??

Has anyone had any jewelry/loose gemstones appraised? If so, would you please share any outcome, good or bad, here. Just curious as getting items appraised are very expensive and it's not worth it if the purchase is worthless, or close to it. I purchased 3 loose gemstones back in '06 (Colombian emer...
by shop69
1 year ago
Forum: General Conversation
Topic: Overcharged CC Declined!
Replies: 3
Views: 1028

Overcharged CC Declined!

Has this happened to you? I placed orders via the app on Friday. Come to find out, the order processed more quantity than I ordered. I spent at least an hour speaking to a CSR, she was GREAT btw, cancelling everything, replacing the order correctly. In the way that I was charged for multiple quantit...
by shop69
1 year ago
Forum: Customer Service
Topic: Promo Code Issues and Problems Thread
Replies: 39
Views: 13165

Re: 30 percent off online orders

I spoke to two CSR'S today. They couldn't tell me why it wouldn't work. The graphic on T.V. specifically appeared on some items but toward the end of it was stating that on almost every item before they changed to Dion and another host at 7:00 A.M. EST. So frustrated. I lost out on an item wasting m...