Search found 399 matches

by Moderator_Stephanie
1 year ago
Forum: Jewelry
Topic: Chrysocolla Anyone?
Replies: 10
Views: 1812

Re: Chrysocolla Anyone?

Gemstone treatments are listed at https://www.shoplc.com/education/gemsto ... ments-list

Chrysocolla is a natural stone that is usually impregnated to improve appearance and stability. AAA Chrysocolla undergoes stabilization to increase its durability.
by Moderator_Stephanie
1 year ago
Forum: $1 Online Auctions
Topic: overbidding
Replies: 20
Views: 4448

Re: overbidding

Just got on the site again yesterday, and today I find out I have to pay TAX on what ever things i buy! crummy. Thank you for your feedback. We do apologize, however due to new Federal regulations that went into effect on May 1st, we are now required to collect tax for most states. Shop LC does not...
by Moderator_Stephanie
1 year ago
Forum: General Conversation
Topic: Cleaning your LC Jewelry
Replies: 3
Views: 886

Re: Cleaning your LC Jewelry

A handy guide for cleaning jewelry is available in our Education Center at the following link: https://www.shoplc.com/education/jewelry-cleaning
by Moderator_Stephanie
1 year ago
Forum: Customer Service
Topic: Never got my orders and still haven't heard back from CS
Replies: 13
Views: 2474

Re: Never got my orders and still haven't heard back from CS

Thank you, we will have someone reach out to you via phone to assist you with these invoices.
by Moderator_Stephanie
1 year ago
Forum: General Conversation
Topic: shungite frog
Replies: 10
Views: 2219

Re: shunite small frog

Thank you for bringing this to our attention. Our merchandising team will double-check this item and update the listing as needed.
by Moderator_Stephanie
1 year ago
Forum: Jewelry
Topic: Disclosing gems treatments
Replies: 33
Views: 5382

Re: Disclosing gems treatments

Gemstones and their treatments are listed in our Education Center at the following link: https://www.shoplc.com/education/gemstone-enhancements-list You can also get to this list by going to the Education Center tab, selecting "Gemstone Enhancement" from the drop down menu, then clicking on the "Vie...
by Moderator_Stephanie
1 year ago
Forum: General Conversation
Topic: Shipping to Canada
Replies: 1
Views: 773

Re: Shipping to Canada

Thank you for your inquiry. For shipments to Canada, the customer is responsible for payment of any customers, duties, taxes, brokerage fees, currency exchange fees and extraordinary fees associated with any international shipment. Shop LC does not collect these fees and they would vary depending on...
by Moderator_Stephanie
1 year ago
Forum: Customer Service
Topic: Quality control
Replies: 16
Views: 2685

Re: Quality control

Our packing team does try to visually inspect each item while they are being packed, however due to the number of orders filled each day, sometimes an item may slip by, and we do apologize that defective items have slipped by. While we do offer a 30 day guarantee upon receipt of your order, dependin...
by Moderator_Stephanie
1 year ago
Forum: Jewelry
Topic: Meteorite
Replies: 2
Views: 720

Re: Meteorite

Thank you for your inquiry. The meteorite jewelry is from iron meteorites and does not give off radiation. We have more information in our education center at the following link - https://www.shoplc.com/education/gemsto ... meteorites