I understand your frustrations. I've been here from the start. When they started to experiment with Budget Pay I gave it a try. I think it was in 2013-2014. Anyhow, they had issues. I had a call on my machine to call SLC. I did just that. We were at the gas station in fact. He went in to pay and ge...

To moderator: I don’t know how many times I have to bring this issue up. Budget pay is still screwed up. As I previously stated, I called bp department last night; I thought it was fixed until I went in to make sure my bp processed. It did; however, another bp item showed up as authorization failed...

I find it interesting that the whole thread got deleted. The person was confrontational with me and I think you're using this as an excuse to delete info about SLC that you guys don't want out there. My comments were not rude. I defended myself when the person made a comment that appeared to be a t...

I wake up to see my threads being deleted, especially the very helpful one where I was explaining what stones are too soft for everyday wear. In that post, a member was very disrespectful and even threatened me, which is a direct violation of your guidelines, yet you deleted the whole thread? Other...

I contacted you last night about budget pay not processing. I’m still not able to pay my budget pay. I keep getting sorry for the inconvenience... I really don’t want to have customer service process for me over the phone. I want to be able to do it myself. Are there any updates? The problem isn’t ...

I bought a rought (sic) tanzanite ring #3472947 at the very end of November. The ring was super cheap $14.99 and I used a 35% coupon and bought it when shipping was $1. Yes, I am too poor! I got it quickly, and thought it was kind of cheaply made, but perfect for the price! It fits perfectly, too. ...

I made a comment and it’s been deleted now 🥺 I said nothing vulgar or harassing to the host, but don’t see it now. So I made a new thread asking where my comment is & if it has been deleted & why. 🤔 Good Evening, Ginger! Im sorry to hear that! I was able to find the post and it did show as deleted,...

I made a comment about the quality of the stone they’re showing today & said I wish Blake would stop comparing the museum quality stones that sell for thousands & comparing them to what they’re selling. He said he’s a graduate gemologist & their stones are beautiful but more affordable than what’s ...

Connor. I sent an email with pictures of the ring with the stone gone. I am very disappointed that in my phone calls to ShopLC, I was pretty much accused of making it up when I told the supervisor that my ring came to me with a white tag saying "for tv" along with the normal tag attached. but after...

PURCHASED ITEM 3450024. GOT THE RING SHIPPED TO ME WITH A WHITE TAG THAT SAID 'FOR TV' ATTACHED TO THE RING BAND ALONG WITH THE USUAL YELLOW LABEL. SO, HAD THE RING 5 DAYS, DECIDED TO WEAR IT TODAY FOR THE FIRST TIME AND WITHIN AN HOUR, A STONE WAS GONE. I CALLED TRYING TO GET HELP BUT SHOPLC DOESN...