Search found 219 matches

by Moderator_Connor
4 months ago
Forum: Customer Service
Topic: Hold/wait times customer service phone call
Replies: 3
Views: 714

Re: Hold/wait times customer service phone call

I have tried several times over the past week and a half to call customer service only to be placed on hold. The first time was I was on hold for 45 minutes before I hung up frustrated. Other two times. I hung up not long after message of longer than normal hold times. No explanation, or mention of...
by Moderator_Connor
4 months ago
Forum: General Conversation
Topic: Discount Code not honored
Replies: 1
Views: 450

Re: Discount Code not honored

Happy Sunday @Moderator_Danielle I am quite annoyed to say the least. I ordered item 3498730 because it finally had a discount code listed beneath it. The code was Sum31. The code came off the total as did free shipping which Was automatically added to purchases I made today. I ordered payment via ...
by Moderator_Connor
4 months ago
Forum: Customer Service
Topic: Address Book setting Default
Replies: 7
Views: 1069

Re: Address Book setting Default

I sent a friend a gift a couple months ago. Her address still shows up as the default address in "Address Stored on file". When I change the default to my home address, it only last for that one purchase, then reverts back to my friends address. Am I doing something wrong, or is this an issue with ...
by Moderator_Connor
4 months ago
Forum: $1 Online Auctions
Topic: Site Kicking Me Off Each Time I Try To Pay For Auctions
Replies: 14
Views: 2078

Re: Site Kicking Me Off Each Time I Try To Pay For Auctions

I don't do auctions, but I too am having trouble with the system knocking me completely out of the system. Again! I like to shop from the program guide, especially on Friday. The more I get knocked out, the less I buy. Your loss!!! Good Evening, anniebelle! We had notified our teams to look into th...
by Moderator_Connor
4 months ago
Forum: Shop LC Apps
Topic: ShopLC channel not working on Roku Ultra
Replies: 6
Views: 1106

Re: ShopLC channel not working on Roku Ultra

The ShopLC had been working fine for over a year, but in the last three days the channel will not open/launch. I've rebooted my Roku and also removed and reinstalled the ShopLC app but nothing has fixed it. Are there any other recommendations? If nothing else, not having the channel is saving me mo...
by Moderator_Connor
4 months ago
Forum: General Conversation
Topic: Delivered
Replies: 7
Views: 1151

Re: Delivered

i was going through my order history and it once again made me realize how helpful it would be to have the status of " delivered" shown as well as the others . If you order as much as I do, current conditions cause delivery times to vary greatly. Some things may take a long time to arrive. It would...
by Moderator_Connor
4 months ago
Forum: General Conversation
Topic: To Moderator
Replies: 5
Views: 898

Re: To Moderator

I thought bead and pearl necklaces were shipped in zippered pouches. I received a beautiful shell pearl necklace in a zip lock bag stuffed into a plain blue box (barely fit) in either. I’m lucky it wasn’t damaged. I’ve ordered 3 more of these necklaces. If they come packaged the same way could the ...
by Moderator_Connor
4 months ago
Forum: General Conversation
Topic: I don’t understand why...
Replies: 3
Views: 677

Re: I don’t understand why...

Could you ask them to leave items that are a certain percentage off one day leave them in the offer the next day when percentage/promo code doesn’t change? Does that make sense? Good Evening, CJM! Thank you for your feedback! That is certainly a good suggestion, and I will be more than happy to for...
by Moderator_Connor
4 months ago
Forum: General Conversation
Topic: Customer Service
Replies: 3
Views: 576

Re: Customer Service

It has become increasingly difficult to get in touch with anyone in customer service. Is anyone working anymore? I have an issue that needs to be straightened out, but I can't get ahold of anyone. Has anyone else had this problem? Good Afternoon, anniebelle! I'm so very sorry to hear that! The Mode...
by Moderator_Connor
5 months ago
Forum: General Conversation
Topic: CUSTOMER REVIEWS
Replies: 17
Views: 2507

Re: CUSTOMER REVIEWS

Why have "customer reviews" if you are not going to post them? I count on the reviews in making my decision to buy or not, not always but often. I have stated before that many of my reviews are not posted. They are not going against your guidelines, fact is many of them are good reviews. Just check...