Search found 219 matches

by Moderator_Connor
5 months ago
Forum: Customer Service
Topic: Site not working!
Replies: 15
Views: 2123

Re: Site not working!

Help, This is my 1st order, I have 72 pieces of jewelry in my cart & when I go to click on the cart it tries to open it but it's blank. I've been trying to place this order for 4 hours now. I was getting an error saying there were problems with the site. I was just trying to add 2 more items into m...
by Moderator_Connor
5 months ago
Forum: Jewelry
Topic: Received my fire matrix ring
Replies: 1
Views: 585

Re: Received my fire matrix ring

I received this ring today. Unfortunately, it is very ugly. There is only a minute, tiny speck that is orange. The rest of it is a nasty brown, with just a tiny bit of goldish color, can't even tell it is fire opal. The original ring I received damaged was beautiful. I will not be sending back beca...
by Moderator_Connor
5 months ago
Forum: Customer Service
Topic: MEMORIAL31 "INVALID CODE" - VIP 'FREE SHIPPING' EMAIL
Replies: 10
Views: 1754

Re: MEMORIAL31 "INVALID CODE" - VIP 'FREE SHIPPING' EMAIL

Hello. Hope everyone is staying safe and is healthy. I received an email for V.I.P. Free shipping which automatically applies to my order. So, today I went to order a ring and use the 'memorial31' discount code but it won't apply. Please help. The ring has the add memorial31 code but it won't take ...
by Moderator_Connor
5 months ago
Forum: General Conversation
Topic: Hello any moderators working today Saturday, May 23 11:35 AM
Replies: 2
Views: 442

Re: Hello any moderators working today Saturday, May 23 11:35 AM

Harlequin wrote:
5 months ago
Isn’t there any moderators working today that can post what people have written🤔🧐. Thank you
Good Afternoon, Harlequin!

We are sorry that the posts haven't been posted earlier. Fortunately, I am here now and am working on all pending forum posts.
by Moderator_Connor
5 months ago
Forum: General Conversation
Topic: BANNERS!!! No
Replies: 4
Views: 739

Re: BANNERS!!! No

Any moderators the banner of the lady was off my phone for two days. It is on there once again take it off!!!!!!!!😡. I’m using mobile website. I know it can be done so please do it!!!!! This is my cell phone and I don’t like the banner popping up I have to exit out all the time This is my cell phon...
by Moderator_Connor
5 months ago
Forum: Jewelry
Topic: Damaged ring
Replies: 7
Views: 1323

Re: Damaged ring

@Moderator_Connor @Moderator_Preston I sent you an email with my information, as requested, Saturday evening, but I haven't received a reply. Guess I will put the return in the mail this morning and see what happens. Good Afternoon, Rolltide! I apologize for the delay in response! I did see the ema...
by Moderator_Connor
5 months ago
Forum: Customer Service
Topic: Moderator Please
Replies: 1
Views: 643

Re: Moderator Please

Why are items missing size information? There have now been numerous items now on the website without the size, I already passed up a $499.99 item because the size was missing and customer service gave me a ridiculous answer and were no help, here is another for example 3512720. Good Evening, Gem L...
by Moderator_Connor
5 months ago
Forum: Jewelry
Topic: Damaged ring
Replies: 7
Views: 1323

Re: Damaged ring

@Moderator_Connor I recently ordered several of the "matrix" rings and today I received the last of them. Unfortunately the fire opal matrix ring is damaged and I have to send it back. They sent me a severely damaged ring, the band on it looks like someone ran over it with a forklift or something, ...
by Moderator_Connor
5 months ago
Forum: $1 Online Auctions
Topic: No Ring sizes
Replies: 3
Views: 835

Re: No Ring sizes

@Moderator_Connor @Moderator_Preston Pretty sure this issue has come up before but it is getting more prevalent--The following RA item numbers (some of which also have pendants) do not have a size for the ring(s) offered. Item 3481239 #3525474 #3502429 #3554893 What's up with that? No one in their ...
by Moderator_Connor
5 months ago
Forum: General Conversation
Topic: Whats the hold up?
Replies: 4
Views: 738

Re: Whats the hold up?

Why are all my items ordered on the 11th saying they will arrive on the 27th? That is 16 days! Please do not use the virus as a reason, this has been going on since I started shopping with you. None of my orders from other networks are taking over 2 weeks to come in and they have the same virus iss...