Search found 84 matches
- 3 years ago
- Forum: Customer Service
- Topic: Ongoing shipping issues again!!
- Replies: 14
- Views: 7089
Re: Ongoing shipping issues again!!
I placed an order 2/14 it was finally shipped out 2/21 it arrived in my home state of Ohio on Sat. Now, March 1st it’s in Compton Ca.! SLC what the heck is going on with your shipping? The previous order I placed took almost 3 full weeks to receive. I can place a order with JTV, HSN, QVC and have m...
- 3 years ago
- Forum: Shop LC Apps
- Topic: No more free shipping over $50 ends today
- Replies: 28
- Views: 19856
Re: No more free shipping over $50 ends today
Got an email earlier today. No more free shipping over $50 in the ra starting tomorrow. Today is the last day. So if you want something get it. Unless, you sign up for their program for free shipping. If you put a credit card on file. Everyone have a great day!!! 😊💗 Good Morning, We apologize for a...
- 3 years ago
- Forum: General Conversation
- Topic: Have you had missing shipments?
- Replies: 18
- Views: 6803
Re: Have you had missing shipments?
I am so frustrated with the customer service from ShopLC and Lone Star Overnight delivery service that I am going to contact the Travis County District Attorney's office to see what, if anything, can be done other than, as two ShopLC customer service agents and one Lone Star agent told me, to file ...
- 3 years ago
- Forum: General Conversation
- Topic: Jardin Collection
- Replies: 12
- Views: 14711
Re: Jardin Collection
Attn--new Jardin Collection designer, PLEASE do not disrespect your very lovely new collection by having the hosts mispronounce the name! It is NOT pronounced "HAR-deen". It is pronounced "ZHAR-dahn". YouTube has a lot of videos that can help, I do understand that French is a very difficult languag...
- 3 years ago
- Forum: Live TV
- Topic: Problem with TV Presentations
- Replies: 5
- Views: 3461
- 3 years ago
- Forum: General Conversation
- Topic: website experience
- Replies: 2
- Views: 1587
Re: website experience
Please clean up the webpage, it is getting to be a frustrating experience. I am getting fed up with all the pop ups, drop downs etc that are part of the web page now. When I am looking at earrings tonight, I have on my screen, AT THE SAME TIME, a button for Google reviews, a button for "refer a fri...
- 3 years ago
- Forum: Customer Service
- Topic: Assistance with orders
- Replies: 32
- Views: 13656
Re: Assistance with orders
Good morning Mods. I have several items that are still in invoice from Friday. Other items ordered afterwards have already shipped. I also have an item from yesterday that has not invoiced as of yet. Worrisome because other items ordered yesterday have invoiced and some have shipped already! I was ...
- 3 years ago
- Forum: General Conversation
- Topic: Why can’t SLC get things together
- Replies: 4
- Views: 2397
Re: Why can’t SLC get things together
All day you advertised “Free Shipping” Website wide. So for probably the 100th complaint, “Why did you charge me shipping?” This is unacceptable. Do you not have an IT department. Should be a simple computer algorithm to put it. Good afternoon, I deeply apologize that this happened. In this case, c...
- 3 years ago
- Forum: General Conversation
- Topic: 504 Gateway Timeout
- Replies: 12
- Views: 4415
Re: 504 Gateway Timeout
Hello,anniebelle wrote: ↑3 years agoCRASH!!!! I've been trying to move things around from wish list and cart and "later". Site keeps crashing! Maybe they are " fixing" it???
After discussing with Web team it looks to be a bad web session close session and connect again. That should fix the issue
- 3 years ago
- Forum: General Conversation
- Topic: 504 Gateway Timeout
- Replies: 12
- Views: 4415
Re: 504 Gateway Timeout
anniebelle wrote: ↑3 years agoCRASH!!!! I've been trying to move things around from wish list and cart and "later". Site keeps crashing! Maybe they are " fixing" it???
Hello,
Thank you so much for your message. I have reported this to our web team so they can look into this.