Search found 924 matches

by Moderator_Preston
4 years ago
Forum: Shop LC Apps
Topic: Video clips for the items
Replies: 1
Views: 2266

Re: Video clips for the items

Good Afternoon, Thank you for making this post. The topic discussed in this thread has already been discussed in the following thread: https://community.shoplc.com/viewtopic.php?f=3&t=61. We have locked this thread so we don't have multiple threads discussing the same topic. Thank you so much for yo...
by Moderator_Preston
4 years ago
Forum: Customer Service
Topic: Promo Code Issues and Problems Thread
Replies: 39
Views: 118333

Re: Promo Code

Why is my Prime Appreciate promo code not working? Has anyone else had this problem for the month of August? We deeply apologize if your discount code is not working. Please contact us via chat via shoplc.com, email via customerservice@shoplc.com, and over the phone at 877-899-0078 so we can diagno...
by Moderator_Preston
4 years ago
Forum: Jewelry
Topic: Ruby, heated only or fissure filled
Replies: 19
Views: 13111

Re: Ruby, heated only or fissure filled

I'm a customer of ShopLC since the days they were known as The Jewelry Channel. I have many pieces of jewelry from them. About rubies, I think they should not sell fissure filled rubies, many gemologists called this type of ruby as Composite Ruby and in many cases they are more glass than ruby. The...
by Moderator_Preston
4 years ago
Forum: Customer Service
Topic: Returns
Replies: 7
Views: 5719

Re: Returns

On average how long does it take to process returns? Good Afternoon, Thank you so much for your inquiry! It can take up to two weeks for a U.S. or Puerto Rico return, while Canada returns can take up to 6 - 8 weeks, with 4 - 6 weeks being for processed. If you need more information about returns, p...