Search found 33 matches

by Lauren
4 years ago
Forum: General Conversation
Topic: Question for Shoplc CS
Replies: 5
Views: 2851

Re: Question for Shoplc CS

They do offer indicolite, rubellite as well as pink tourmaline. Unfortunately the pink tourmaline is heat treated though.
by Lauren
4 years ago
Forum: General Conversation
Topic: Auctions, shipping and customer service complaint
Replies: 39
Views: 16000

Re: Auctions, shipping and customer service complaint

Well, if the items don't arrive before Christmas, probably Christmas Eve, most of it will be going back unfortunately. It's unbelievable that it's this close to Christmas and hasn't shipped. I Chatted with customer service yesterday and they said they'd send a message to the warehouse. No other inf...
by Lauren
4 years ago
Forum: General Conversation
Topic: Auctions, shipping and customer service complaint
Replies: 39
Views: 16000

Re: Auctions, shipping and customer service complaint

I've been waiting for over 20 items to ship since the 14th!!! What in the world? It's four days until Christmas eve, and my things are still sitting in the warehouse!!!!! :oops: My order was from Dec 12 and just went out last night. Tracking says it won’t arrive until Tuesday. Unfortunately I doubt...
by Lauren
4 years ago
Forum: General Conversation
Topic: Auctions, shipping and customer service complaint
Replies: 39
Views: 16000

Auctions, shipping and customer service complaint

Not only did it take 7 days for my auction order to be shipped but when it finally did ship there were 5 items still listed as “invoiced” aka not shipped. When I called customer service to inquire I was told that they had “more accurate information on their end than I can see under my account” and i...
by Lauren
4 years ago
Forum: Live TV
Topic: Shipping by Christmas, not Delivery by Christmas
Replies: 23
Views: 8998

Re: Shipping by Christmas, not Delivery by Christmas

Welp. I’ve got 4 different orders all still just sitting. No movement. Two of them I ordered SEVEN days ago On the way to the warehouse to see what we can do :). I appreciate it. I see that my oldest order is now shipped but missing 5 pieces of jewelry. I hope I will still receive everything I orde...
by Lauren
4 years ago
Forum: Live TV
Topic: Shipping by Christmas, not Delivery by Christmas
Replies: 23
Views: 8998

Re: Shipping by Christmas, not Delivery by Christmas

Welp. I’ve got 4 different orders all still just sitting. No movement. Two of them I ordered SEVEN days ago
by Lauren
4 years ago
Forum: Customer Service
Topic: Guaranteed Christmas delivery??
Replies: 17
Views: 8307

Re: Guaranteed Christmas delivery??

Ugh this is so frustrating. It’s now been 7 days and all my orders are still sitting as “invoiced”. The oldest dates back to Dec 12. I don’t know how they’re advertising Christmas delivery when not one of my 5 orders has shipped. Hoping I hear something today re shipment.
by Lauren
4 years ago
Forum: Customer Service
Topic: Guaranteed Christmas delivery??
Replies: 17
Views: 8307

Re: Guaranteed Christmas delivery??

How? I still have RA orders from Dec 12th that haven’t shipped! Ugh Hello, Very sorry to hear about what happened with your order. If you are ok with being contacted please send the information to danielle.jackson@shoplc.com and I will get someone on it. I just sent you an email. Thanks so much
by Lauren
4 years ago
Forum: Customer Service
Topic: Guaranteed Christmas delivery??
Replies: 17
Views: 8307

Guaranteed Christmas delivery??

How? I still have RA orders from Dec 12th that haven’t shipped! Ugh
by Lauren
4 years ago
Forum: General Conversation
Topic: Question about turkizite
Replies: 7
Views: 3632

Re: Question about turkizite

Following :) I want a ring in Turkizite for sure. Someone bought my dream piece during the cyber Monday sale and I’m still bitter about it lol