Search found 33 matches
- 4 years ago
- Forum: General Conversation
- Topic: Question for Shoplc CS
- Replies: 5
- Views: 2851
Re: Question for Shoplc CS
They do offer indicolite, rubellite as well as pink tourmaline. Unfortunately the pink tourmaline is heat treated though.
- 4 years ago
- Forum: General Conversation
- Topic: Auctions, shipping and customer service complaint
- Replies: 39
- Views: 16000
Re: Auctions, shipping and customer service complaint
Well, if the items don't arrive before Christmas, probably Christmas Eve, most of it will be going back unfortunately. It's unbelievable that it's this close to Christmas and hasn't shipped. I Chatted with customer service yesterday and they said they'd send a message to the warehouse. No other inf...
- 4 years ago
- Forum: General Conversation
- Topic: Auctions, shipping and customer service complaint
- Replies: 39
- Views: 16000
Re: Auctions, shipping and customer service complaint
I've been waiting for over 20 items to ship since the 14th!!! What in the world? It's four days until Christmas eve, and my things are still sitting in the warehouse!!!!! :oops: My order was from Dec 12 and just went out last night. Tracking says it won’t arrive until Tuesday. Unfortunately I doubt...
- 4 years ago
- Forum: General Conversation
- Topic: Auctions, shipping and customer service complaint
- Replies: 39
- Views: 16000
Auctions, shipping and customer service complaint
Not only did it take 7 days for my auction order to be shipped but when it finally did ship there were 5 items still listed as “invoiced” aka not shipped. When I called customer service to inquire I was told that they had “more accurate information on their end than I can see under my account” and i...
- 4 years ago
- Forum: Live TV
- Topic: Shipping by Christmas, not Delivery by Christmas
- Replies: 23
- Views: 8998
Re: Shipping by Christmas, not Delivery by Christmas
Welp. I’ve got 4 different orders all still just sitting. No movement. Two of them I ordered SEVEN days ago On the way to the warehouse to see what we can do :). I appreciate it. I see that my oldest order is now shipped but missing 5 pieces of jewelry. I hope I will still receive everything I orde...
- 4 years ago
- Forum: Live TV
- Topic: Shipping by Christmas, not Delivery by Christmas
- Replies: 23
- Views: 8998
Re: Shipping by Christmas, not Delivery by Christmas
Welp. I’ve got 4 different orders all still just sitting. No movement. Two of them I ordered SEVEN days ago
- 4 years ago
- Forum: Customer Service
- Topic: Guaranteed Christmas delivery??
- Replies: 17
- Views: 8307
Re: Guaranteed Christmas delivery??
Ugh this is so frustrating. It’s now been 7 days and all my orders are still sitting as “invoiced”. The oldest dates back to Dec 12. I don’t know how they’re advertising Christmas delivery when not one of my 5 orders has shipped. Hoping I hear something today re shipment.
- 4 years ago
- Forum: Customer Service
- Topic: Guaranteed Christmas delivery??
- Replies: 17
- Views: 8307
Re: Guaranteed Christmas delivery??
How? I still have RA orders from Dec 12th that haven’t shipped! Ugh Hello, Very sorry to hear about what happened with your order. If you are ok with being contacted please send the information to danielle.jackson@shoplc.com and I will get someone on it. I just sent you an email. Thanks so much
- 4 years ago
- Forum: Customer Service
- Topic: Guaranteed Christmas delivery??
- Replies: 17
- Views: 8307
Guaranteed Christmas delivery??
How? I still have RA orders from Dec 12th that haven’t shipped! Ugh
- 4 years ago
- Forum: General Conversation
- Topic: Question about turkizite
- Replies: 7
- Views: 3632
Re: Question about turkizite
Following I want a ring in Turkizite for sure. Someone bought my dream piece during the cyber Monday sale and I’m still bitter about it lol