Good Afternoon, Gemaholic! In regards to the Spinel(s), we have received a notice from our department teams. Fluorescence of spinel can vary. Pink to red spinel may or may not display fluorescence under both short or long form UV light. Some references note that synthetic spinel displays fluorescen...

I decided to create a post because I’m seeing several threads about jewelry care and it upsets me that SLC hosts spend more time talking about mines closing than they do about care for your jewelry. Below are a list of gemstones that are not intended for everyday wear. I will also note which ones a...

Good Afternoon, Everyone! We have received an update from our teams regarding this stone. Tanzurine is the trademarked name for a cherry quartz that comes from a specific area of Tanzania. At this time, we no longer hold the license to use the Tanzurine name. Instead, we are carrying cherry quartz f...

After all the talk about cobalt coatings in tanzanite, I inspected and they are fine, BUT it got me to inspect my other SLC pieces. I am very upset. Spinel is NOT supposed to fluoresce under a UV light. I bought some rose spinel back in the day when they still sold it. Sadly, they all fluoresced st...

I called customer service and was told all sales were final 🥺 the bag didn’t even have a tag on it saying it was a chaos bag. Am I wrong or wasn’t there supposed to be a nylon like strap with it? There was no strap and there’s little places on the sides that something fits onto. I’m at a loss and w...

I received my 2 orders today and NOT happy at all. I should have known better than to place the orders but was giving ShopLC the benefit of the doubt. The knife set came in 2 white bubble wrapped packages taped together so the large item would fit inside. It was ridiculous and you would think they ...

An item I ordered a few hours ago is already invoiced. I changed my mind and wanted to cancel my order. I can never remember something being invoiced so fast.I guess they dont want you to change your mind. Now it's too late to cancel and since it's clearance it's not returnable. Good Afternoon, Kit...

Good Afternoon, All!

Thank you very much for bringing this to our attention. The post has been deleted and the email address link removed. This topic will now be Locked.

JewelryQueen wrote: ↑

4 years ago

Thank you so much! I am out of town so the if you call the phone number on file I won't answer. I should be home by tomorrow afternoon tho.

Thank you for that notice, JewelryQueen!

I can certainly arrange to have a direct call-back made to you tomorrow, so that we can resolve this for you.

I received one item from order [Redacted] but not item 3239036. It has been some time now and I have checked with the PO frequently. I know I didn't pay much for it but it was a gift and I foolishly told the recipient that it was on it's way before I had it in hand. Can you help? Thought I would go...