Good morning, Thank you for reaching out to us. We apologize for the inconvenience, our IT department has been alerted to the issue and is working diligently to resolve this error as a top priority. Your patience is much appreciated at this time, as we appreciate your business and want to make sure ...

Vicky, I watch Cheryl and Katie last year selling an 8 x 6 was either a triple A or quad A loose Tanzanite for $299.99 looked on the web, the same exact Tanzanite stone was selling for 189.99. I text them and told them shame on you and what the price was, everybody went quiet their eyes are like si...

Good morning, We apologize for any inconvenience this issue may have caused. You should always only be charged the lowest price that the item is sold at for that day. And if necessary we will price match the lowest price the item was sold at within 30 days of your purchase. If you ever face similar ...

Good afternoon, we're sorry for the experience you've had thus far with receiving your delivery. The 48-72 hour time frame is just an estimate in case things get out of hand and more thorough investigating needs to take place. However, I would be happy to help get this resolved in a more expedited m...

We're sorry for your loss, may the memories of your precious Saber soften the sadness in your heart. Sent with love and remembrance, our hearts go out to you in your time of sorrow.

@Moderator_Preston ston I already emailed you and you said you called them but that was a few days ago and it still is not here, it use to show it was in the next state over from me for over a week and now it shows nothing. It has now been 19 days. Good afternoon, Sorry for the delay but Preston wi...

Moderator please, I sent a beautiful post to @Gypsy regarding Saber being ill. It showed up twice somehow, so I tried to delete the duplicate. The system gave me a message that it couldn't be deleted , tried again since I could see no replies. Now they are BOTH GONE!!! Can you retrieve it? We did n...

Good morning,

Thank you for notifying us of this issue, we apologize for any inconvenience this may have caused. We've sent this info over to our IT team to get this adjusted as soon as possible.

We're sorry for the time you're having with this issue. I actually am unable to see your account information through the forum and would need you to please contact me directly with more information so we can get this resolved. I am unaware of the issue that was being handled by the previous agent bu...

We're sorry for the time you're having with this issue. I actually am unable to see your account information through the forum and would need you to please contact me directly with more information so we can get this resolved. I am unaware of the issue that was being handled by the previous agent bu...