Search found 351 matches

by shopLC_alex
9 months ago
Forum: General Conversation
Topic: Sweepstakes Errors
Replies: 9
Views: 2268

Re: Sweepstakes Errors

Good morning, Thank you for reporting this issue, we have had a couple complaints of a similar error. Could you let us know what browser and device you might be using so that I may inform the webteam, please? Is there a link to enter this sweepstakes? Thanks, bluez The link is https://www.shoplc.com...
by shopLC_alex
9 months ago
Forum: Live TV
Topic: Quality Control please wake up.
Replies: 12
Views: 2448

Re: Quality Control please wake up.

Good morning, Sorry to hear about the disappointing delivery. Tried to take some initiative and locate this orders information to resolve the issue and notify our quality control team but you have quite a few stainless steel earring orders. Could we please have the item numbers so that we can look f...
by shopLC_alex
9 months ago
Forum: Customer Service
Topic: Error message
Replies: 5
Views: 1234

Re: Error message

Good evening, We apologize for any inconvenience this has caused. Thank you for reporting this issue, our webteam is currently working on a fix for such problems at the moment. Some customers have notified us of a reduction in error messages by deleting their cache & cookies and using Chrome or Fire...
by shopLC_alex
9 months ago
Forum: General Conversation
Topic: Customer Service Positive
Replies: 8
Views: 1712

Re: Customer Service Positive

I am not exactly sure who to send this to but I would like to make a formal complaint about someone's name that they use to make bids because it is so offensive to me and I am sure others. The person in question identifies themself as "Abby cute..vinny retard". That is neither cute or anything else...
by shopLC_alex
9 months ago
Forum: General Conversation
Topic: Bid
Replies: 5
Views: 1649

Re: Bid

@shopLC_alex Is your system so bad you must “dedicate days” to find an item? Also, my card should not be charged until my item ships. Most reputable organizations have that policy. JS Good morning, It is not an issue of systems, so much as simply finding the last of a very small item in a massive w...
by shopLC_alex
9 months ago
Forum: General Conversation
Topic: My number changes when I bid, to a number I didn’t bid
Replies: 2
Views: 581

Re: My number changes when I bid, to a number I didn’t bid

Just a heads up, I've looked into this and notified the webteam. It looks like there's just some latency in the website showing all of the final bids in the bid history of the item. They should be looking into a fix soon, but the amounts shown that the items are won or lost at are the true amounts.
by shopLC_alex
9 months ago
Forum: General Conversation
Topic: My number changes when I bid, to a number I didn’t bid
Replies: 2
Views: 581

Re: My number changes when I bid, to a number I didn’t bid

Good morning,

We apologize that this is interfering with your shopping experience. I am actually researching a similar issue at the moment. May I please have the item number for the merchandise you are having this issue with.
by shopLC_alex
9 months ago
Forum: General Conversation
Topic: Bid
Replies: 5
Views: 1649

Re: Bid

Good morning, We apologize if the recent increase in cancellations has created a displeasing experience for you. However, this was implemented to reduce unnecessary and potential returns and possibly cut down on return processing times simultaneously. Please keep in mind these items are the very las...
by shopLC_alex
9 months ago
Forum: Today's Leading Value
Topic: Too much is too much
Replies: 36
Views: 6976

Re: Too much is too much

Good morning,

We're sorry if this made the show unwatchable for you in any way, could you let me know around what time this aired? For research purposes.
by shopLC_alex
9 months ago
Forum: General Conversation
Topic: Tracking Number: label Not Generated.
Replies: 12
Views: 2050

Re: Tracking Number: label Not Generated.

Sorry for the late reply, but your order will be shipping soon. I've contacted you with the details via email.