Search found 351 matches

by shopLC_alex
10 months ago
Forum: General Conversation
Topic: PURE PINK MYSTIC TOPAZ?? CHUCK?
Replies: 18
Views: 2926

Re: PURE PINK MYSTIC TOPAZ?? CHUCK?

Good morning,

Sorry for the confusion, I've sent this to the appropriate teams for further clarification. I'll let you all know once we have more information.
by shopLC_alex
10 months ago
Forum: General Conversation
Topic: Review ???
Replies: 17
Views: 3211

Re: Review ???

Good morning,

I can definitely look into this for you. Was this posted on the items page on our website or at another location?
by shopLC_alex
10 months ago
Forum: $1 Online Auctions
Topic: Bad Request?
Replies: 16
Views: 3209

Re: Bad Request?

Good evening,

Sorry for the late response, been a pretty busy day. I have emailed this to the Web Team Supervisor to be inspected. I'll let you all know once we have a proper resolution.
by shopLC_alex
10 months ago
Forum: Customer Service
Topic: Do better!
Replies: 20
Views: 4186

Re: Do better!

I live in California and I have always received packages from HSN, QVC, SHOP HQ, and SHOP LC in a 10 to 12 day time frame. Even Amazon takes 7 to 10 days unless the item is on Amazon Prime. I never have received any packages in 5 days. After 2 weeks I get concerned and I usually call customer servi...
by shopLC_alex
10 months ago
Forum: Customer Service
Topic: Do better!
Replies: 20
Views: 4186

Re: Do better!

Two orders that I had placed were “shipped” on July 7. They seem to have been combined into one shipment (good). However, according to the USPS website, the postal service HAS NOT RECEIVED the package. I’ve sent three emails to customer “service” asking WHY my package seems to be in another dimensi...
by shopLC_alex
10 months ago
Forum: Customer Service
Topic: Do better!
Replies: 20
Views: 4186

Re: Do better!

Gooo evening, We understand your frustrations, and we are working towards alternative carriers. Here in Texas we have began using LSO for all inner state deliveries and will hopefully be making similar changes in the future should this venture prove fruitful. Our top priority is to make it right, an...
by shopLC_alex
10 months ago
Forum: Customer Service
Topic: Do better!
Replies: 20
Views: 4186

Re: Do better!

Good evening, Sorry to hear about shipping situation. Unfortunately once a shipment leaves our warehouse the only tracking information we have access to is what is provided to us by the carrier. Orders with Standard shipping leave our warehouse via DHL and is handed off to and delivered by the local...
by shopLC_alex
10 months ago
Forum: General Conversation
Topic: Summer Vault Clearance
Replies: 23
Views: 7468

Re: Summer Vault Clearance

Good evening,

Just to clarify, although our contract with them has expired they have allowed us to still sell some last of stock merchandise where needed.
by shopLC_alex
10 months ago
Forum: General Conversation
Topic: MAX BIDS - A Good Thing ... or not so much?
Replies: 10
Views: 2161

Re: MAX BIDS - A Good Thing ... or not so much?

Koalakid wrote:
10 months ago
I would like to hear your opinions about max bidding. My vote is NO.
Evening,

Would you mind elaborating on why you might not be the Max Bid feature?
by shopLC_alex
10 months ago
Forum: General Conversation
Topic: Great job, Michele!
Replies: 16
Views: 3620

Re: Great job, Michele!

Evening,

Glad to hear you're enjoying the show, thank you for your feedback.