Search found 351 matches

by shopLC_alex
10 months ago
Forum: General Conversation
Topic: Box?
Replies: 5
Views: 1323

Re: Box?

I ordered a gold collar necklace and it came in but the crazy thing is how it was sent to me. It was not in a box, it came in one of those clear fold over wrappers like they use for the under $10 jewelry and mailed in a plastic bag. The necklace was not cheap, I can not believe that is how it was s...
by shopLC_alex
10 months ago
Forum: General Conversation
Topic: discount codes
Replies: 11
Views: 3513

Re: discount codes

joy51 wrote:
10 months ago
Moderator_Danielle wrote:
10 months ago
Hey joy can you tell me which code you referencing?
APP15
Good afternoon, sorry but unfortunately this particular code has expired.
by shopLC_alex
10 months ago
Forum: General Conversation
Topic: Good Morning (7/18)
Replies: 17
Views: 2914

Re: Good Morning (7/18)

Good afternoon,

Thank you for your posts, we love having you here. Your feedback is appreciated.
by shopLC_alex
10 months ago
Forum: General Conversation
Topic: MODERATORS HELP
Replies: 17
Views: 2819

Re: MODERATORS HELP

A….. why the faces….. :lol: H..... The response Alex gave, doesn't make sense. Does it? apologies if I may not have worded it clearly. From what I understood, you had an issue that didn't get resolved due to a miscommunication with customer service. I was simply asking that you elaborate on the iss...
by shopLC_alex
10 months ago
Forum: General Conversation
Topic: MODERATORS HELP
Replies: 17
Views: 2819

Re: MODERATORS HELP

AD wrote:
10 months ago
Could you please get the junk off general conversation. CS WASNT ANY HELP THIS TIME SAID I CALLED WRONG NUMBER. THEY SAID THIS IS SLC??????? 🧐 😫. Thank you
Hi sorry for the poor experience, let us know what you need here, we'll take care of it and send you a resolution by email.
by shopLC_alex
10 months ago
Forum: General Conversation
Topic: MODERATORS HELP
Replies: 17
Views: 2819

Re: MODERATORS HELP

@Moderator_Danielle , will you please investigate why this is happening? It doesn't give us a very warm & fuzzy feeling about spending our money here. If a hacker is merely disrupting our chatroom, how difficult would it be to steal our personal data? This is supposed to be a secure site!!! Afterno...
by shopLC_alex
10 months ago
Forum: Customer Service
Topic: Customer service,help. Rings with no tag
Replies: 15
Views: 2784

Re: Attn forum members...any idea what is happening?

@Moderator_Alex @Moderator_Connor @Moderator_Danielle @Moderator_Preston What is up with the forum? Can no longer start new threads or see how many are on the forum. Are we back to being heavily moderated or are you doing away with it all together? Good morning, I haven't been notified of any chang...
by shopLC_alex
10 months ago
Forum: Customer Service
Topic: Customer service,help. Rings with no tag
Replies: 15
Views: 2784

Re: Customer service,help. Rings with no tag

Over the last several months I have received SIX rings that arrived with no tag on them. WHY does this keep happening? This NEVER happens when I buy from the “other” jewelry channel. I have written about this before and yet it continues to happen. Your policy, as I understand it, is that you can’t ...
by shopLC_alex
10 months ago
Forum: Customer Service
Topic: Customer service,help. Rings with no tag
Replies: 15
Views: 2784

Re: Customer service,help. Rings with no tag

Over the last several months I have received SIX rings that arrived with no tag on them. WHY does this keep happening? This NEVER happens when I buy from the “other” jewelry channel. I have written about this before and yet it continues to happen. Your policy, as I understand it, is that you can’t ...
by shopLC_alex
10 months ago
Forum: Your Purchase Feeds
Topic: Mae's Bonbons and French Macarons Independence Day Gift set
Replies: 5
Views: 1446

Re: Mae's Bonbons and French Macarons Independence Day Gift set

Afternoon,

Sorry for the hassle, I've gone ahead and refunded your order. The refund should appear in standard 2-3 business day time. Let us know if you need further assistance.