I ordered a gold collar necklace and it came in but the crazy thing is how it was sent to me. It was not in a box, it came in one of those clear fold over wrappers like they use for the under $10 jewelry and mailed in a plastic bag. The necklace was not cheap, I can not believe that is how it was s...

joy51 wrote: ↑

10 months ago

Moderator_Danielle wrote: ↑

10 months ago

Hey joy can you tell me which code you referencing?

APP15

Good afternoon, sorry but unfortunately this particular code has expired.

Good afternoon,

Thank you for your posts, we love having you here. Your feedback is appreciated.

A….. why the faces….. :lol: H..... The response Alex gave, doesn't make sense. Does it? apologies if I may not have worded it clearly. From what I understood, you had an issue that didn't get resolved due to a miscommunication with customer service. I was simply asking that you elaborate on the iss...

AD wrote: ↑

10 months ago

Could you please get the junk off general conversation. CS WASNT ANY HELP THIS TIME SAID I CALLED WRONG NUMBER. THEY SAID THIS IS SLC??????? . Thank you

Hi sorry for the poor experience, let us know what you need here, we'll take care of it and send you a resolution by email.

@Moderator_Danielle , will you please investigate why this is happening? It doesn't give us a very warm & fuzzy feeling about spending our money here. If a hacker is merely disrupting our chatroom, how difficult would it be to steal our personal data? This is supposed to be a secure site!!! Afterno...

@Moderator_Alex @Moderator_Connor @Moderator_Danielle @Moderator_Preston What is up with the forum? Can no longer start new threads or see how many are on the forum. Are we back to being heavily moderated or are you doing away with it all together? Good morning, I haven't been notified of any chang...

Over the last several months I have received SIX rings that arrived with no tag on them. WHY does this keep happening? This NEVER happens when I buy from the “other” jewelry channel. I have written about this before and yet it continues to happen. Your policy, as I understand it, is that you can’t ...

Over the last several months I have received SIX rings that arrived with no tag on them. WHY does this keep happening? This NEVER happens when I buy from the “other” jewelry channel. I have written about this before and yet it continues to happen. Your policy, as I understand it, is that you can’t ...

Afternoon,

Sorry for the hassle, I've gone ahead and refunded your order. The refund should appear in standard 2-3 business day time. Let us know if you need further assistance.