Search found 777 matches

by Moderator_Danielle
3 years ago
Forum: Customer Service
Topic: Lies
Replies: 7
Views: 3411

Re: Lies

Thanks so much for taking the time to provide the feedback to us. I have email you separately to make sure we an make things right. I sympathize. I too have received items that are poor quality. I still have to send them back as it IS inconvenient to say the least. I didn’t order a poor quality item...
by Moderator_Danielle
3 years ago
Forum: Customer Service
Topic: Lies
Replies: 7
Views: 3411

Re: Lies

Sorry, first a lot of bad miss representation on stones, so back they go. Bad settings crooked prongs, prongs all different lengths, Sharp prongs. Junk I’m tired of getting junk. Last but not least refuse to replace a bad ring and they keep putting more of same size in auctions! Last but not least ...
by Moderator_Danielle
3 years ago
Forum: Customer Service
Topic: Lies
Replies: 7
Views: 3411

Re: Lies

RS wrote:
3 years ago
SubB...I know you are upset about customer service or products. But to allow others to chime in and possibly help, please...slow down and explain again what is happening.
Your post doesn’t make a lot of sense. I know it is because you are upset. ❤️
Thank you so much for your feedback! :D
by Moderator_Danielle
3 years ago
Forum: Customer Service
Topic: Lies
Replies: 7
Views: 3411

Re: Lies

Customer service is of course going to kiss our donkey here and then email us which they did. TO TELL ME LIKE EVERYONE ELSE IF THERE IS NOTHING THEY CAN DO, Return in 30 days or ABSOLUTELY NOTHING WILL BE DONE AND AS FAR AS GETTING A REPLACEMENT YOU MAY AS WELL FORGET IT Unless you go ahead if they...
by Moderator_Danielle
3 years ago
Forum: Jewelry
Topic: Which gems would you like to see in the next show?
Replies: 47
Views: 16743

Re: Which gems would you like to see in the next show?

Great suggestions everyone keep them coming!
by Moderator_Danielle
3 years ago
Forum: Customer Service
Topic: Never got my orders and still haven't heard back from CS
Replies: 13
Views: 6007

Re: Never got my orders and still haven't heard back from CS

Thanks so much for your feedback. Is there anything that we can help you with to make your experience better?
Pookie14 wrote:
3 years ago
they are really good at giving you the run around..... not much on the taking care of the customer and their problem.
by Moderator_Danielle
3 years ago
Forum: Customer Service
Topic: Returns
Replies: 7
Views: 4047

Re: Returns

:lol: No worries we sleep!
Catticus wrote:
3 years ago
Same here! I have returned items, and I truly was SHOCKED at how quickly my returns posted! :o :shock: :o

My first thought was: "Do they ever SLEEP at SLC?!?" :?
by Moderator_Danielle
3 years ago
Forum: Live TV
Topic: POLKI DIAMONDS
Replies: 14
Views: 7127

Re: POLKI DIAMONDS

Hey there! Great feedback! We would be interested to hear too!
by Moderator_Danielle
3 years ago
Forum: General Conversation
Topic: Compare Shop LC’s prices to other jewelry channels
Replies: 20
Views: 9480

Re: Compare Shop LC’s prices to other jewelry channels

Hello Pookie, Thanks so much for taking the time to provide your feedback. Transparency is important to us we are concerned. Are you indicating that you received a product that was not like what was aired? If so I would like to get your feedback and of course make things right! Oh yes best prices!!!...
by Moderator_Danielle
3 years ago
Forum: General Conversation
Topic: Compare Shop LC’s prices to other jewelry channels
Replies: 20
Views: 9480

Re: Compare Shop LC’s prices to other jewelry channels

Not anymore. Shoplc prices are soaring. Cheryl just stated that Barouqe pearls are the most expensive and Tahitian pearls are the most desired and most expensive. She knows thats not true. South sea ROUND pearls are the most expensive, with prices varying by luster, size and blemishes. Tenner claim...