I received a coupon in the mail for 40% off; I'm following the restrictions on excluded items on the coupon, but no matter what item I apply it to in the cart, I get the error message that it's not applicable. I'm not selecting, sale, clearance, TLV, Doorbuster, Online Auction or new arrivals. It do...

I see the moderator responded that they're going to honor the 30-day lower price guarantee, that's good. I called about that very same policy and was told by customer service that the 30-day price guarantee was only on items sold by other vendors; in essence, if I find it elsewhere for a lower price...

Yes, they definitely need to be more up front about gemstone treatments and let us, as the consumers, decide if it's worth purchasing. I recently purchase a "Vegas closeout ruby" ring which gives no detail on how the ruby was treated. Under a loupe, they're awful, but because the diamonds look decen...

Yes, being informed is key to success on the $1 auctions. I've also seen prices on certain items go sky high as someone else mentioned so it definitely takes information and time/patience to be successful on the auction page. I like that option and have gotten some outrageous deals on genuine gemsto...

I would LOVE to see Yogo sapphires at Shop LC - and I'd like to see them in yellow gold as well as white gold. Good sapphires are hard to find.