Search found 47 matches

by Moderator_Miranda
3 years ago
Forum: General Conversation
Topic: 10k gold
Replies: 2
Views: 1695

Re: 10k gold

Good morning,

That is a great question. I have passed it along to the correct department and as soon as I get more details I will make sure to provide you with them. If you need anything else in the meantime please let me know. I hope you enjoy the rest of your day.

Thanks,

Miranda A
by Moderator_Miranda
3 years ago
Forum: Customer Service
Topic: Site not working!
Replies: 15
Views: 9136

Re: Site not working!

Thank you so much for this feedback, we are currently working on this issue right now. As soon as I get any feedback or update about it I will let you guys know right away. If you need anything in the meantime please let us know. Have a wonderful day.

Thanks,

Miranda A
by Moderator_Miranda
3 years ago
Forum: Customer Service
Topic: Site not working!
Replies: 15
Views: 9136

Re: Site not working!

Good morning, I am so sorry to hear about what is going on. At this time I have sent this over to the team so we can look further into this issue. One question we do have is was it just on certain item that continued to give you this issue or was it every item that you looked at ? Once I hear back f...
by Moderator_Miranda
3 years ago
Forum: General Conversation
Topic: Clearance price on one size ring only
Replies: 3
Views: 2413

Re: Clearance price on one size ring only

Hello moderator Im.trying to purchase a petalite ring in a size 9.. it is on clearance for 67.99 for a size 5. Other sizes arev79.99. Wonder why it is set up like this. Please help Good morning, We found the item that you were interested in. We are fixing the price issue ASAP and of course we will ...
by Moderator_Miranda
3 years ago
Forum: General Conversation
Topic: Want to see the jewelry
Replies: 1
Views: 1353

Re: Want to see the jewelry

Good morning,

Thank you so much for your feedback. I have passed it along to the correct department so that they can take this into consideration. If you need anything else or have any other ideas please let us know. I hope you enjoy the rest of your day.

Thanks,

Miranda A
by Moderator_Miranda
3 years ago
Forum: General Conversation
Topic: Clearance price on one size ring only
Replies: 3
Views: 2413

Re: Clearance price on one size ring only

Good morning, I am so sorry to hear about what is going on. At this time can you please send me the item number for the ring you are interested in so I can answer your question ? My email to contact me at is miranda.ashburn@shoplc.com or you can respond to the forum post below. If you need anything ...
by Moderator_Miranda
3 years ago
Forum: General Conversation
Topic: Kanchanaburi Blue sapphire
Replies: 18
Views: 10043

Re: Kanchanaburi Blue sapphire

Good morning, I am so sorry to hear about what is going on with your order. If you can please email me your order number so that I can provide you with some updates that would be great. My email that you can contact me at is miranda.ashburn@shoplc.com. If you need anything else please let me know. I...
by Moderator_Miranda
3 years ago
Forum: General Conversation
Topic: Shungite cube
Replies: 2
Views: 1739

Re: Shungite cube

Good morning, I am so sorry to hear what happened to your Shungite Cube. Hopefully in the future we will get more in stock for you to be able to reorder it. I am glad that an agent was able to take care of you. Yes, you are correct it is always smart to check every single item that arrives to your h...
by Moderator_Miranda
3 years ago
Forum: General Conversation
Topic: KN95 Masks Coming Back??
Replies: 8
Views: 5307

Re: KN95 Masks Coming Back??

On the website, all the listings for the KN95 masks state "unavailable" for quite some time. Is this mask coming back or not? Do the moderators know of any time frame? Is there a problem getting them into the country because of some ban. I am aware that some internet sellers represented them as N95...
by Moderator_Miranda
3 years ago
Forum: Customer Service
Topic: Refunds
Replies: 3
Views: 3535

Re: Refunds

Good morning, You are correct if an item is returned that is not damaged and our return label is used the customer is responsible for the return. Shop LC will pay for the return if the item arrives damaged or if it becomes damaged because we stand behind our products. If you need anything please let...