I purchased an item in late September for my Mother as a Christmas gift. I was under the mistaken impression that the item could be returned for the Christmas time returns, because it was very expensive. Also, I watch the show a lot and they start advertising the availability to return items until a...

Lauren, I have my fingers crossed for you!

Unfortunately I didn’t receive my items in time for Christmas, but I feel better after the personal care and attention I received from Danielle. I want to thank her for her professionalism in handling of my problem with shipping, and doing the best she could to remedy the stress the situation caused...

Where should I send the information and to who?

I’m still waiting for over 20 items purchased on December 14th!

Shipping costs are definitely too high on ShopLC, especially with such slow shipping lately!

I CONCUR!!! I was very happy with the old ShopLC, because you could tell they cared about customers!! From the little gifts they would send out, to the speedy shipping and good quality items! Also, I would love coupons that actually worked without all the disclaimers, combined shipping or more free ...

Unbelievably, I still haven't received my over 20 items ordered on December 14th. From what I can track, the items are still sitting in Texas somewhere. I live in Alabama. I spoke to customer service, chatted twice, spent about 800.00 and NONE of this even motivated ShopLC to OVERNIGHT MY ITEMS!! Un...

I'm so sorry you didn't receive the things you were counting on Lauren! Probably left you in a fix at Christmas!

Well, if the items don't arrive before Christmas, probably Christmas Eve, most of it will be going back unfortunately. It's unbelievable that it's this close to Christmas and hasn't shipped. I Chatted with customer service yesterday and they said they'd send a message to the warehouse. No other info...