It least Colljoe it sounds like you got a good customer service rep who fixed your problem ASAP. That is the way it should be ALL the time. Generally it’s a hit or miss.

I know for a fact that years back one of the biggest ONGOING complaints on the forum was the website. It will never be fixed. Why is it all the other home shopping websites work fine? I don’t get it. I thought they brought in a new company big shot to fix things. By the shape of their website I thin...

Well nothing new here… the order history tab has been a pain lately as usual. If you click on an order and hit order details my profile pops up and that needs updated, when you update it, it just reverts back to needing updated again! I have updated my profile at least 20 times in the past 2 months ...

Unless you’re a small business/jeweler or a reseller online who is going to buy 6 identical sleeping beauty necklaces and then jack up the price to sell them for a decent profit? It could perhaps take a year or more to sell them, also some people just don’t like turquoise. I know because I use to be...

FarmMom, must be Lah I have never sold any of my jewelry online. Maybe I should to make room for more! LOL

Also, I have yet to see ANY rhinestone necklace that could pass for high end Tourmaline. What BS!

Lah2001 Hi! Yes, I always loved black onyx and when Shop LC was selling the Verde green onyx I jumped on board. I bought the earrings, bracelet, pendant and ring. I think it such a neat stone. My ring could almost pass for an emerald! I’ve had people ask me if I was wearing Emerald. I just tell them...

I think they’re just lazy and don’t care about what their customers want. I have mentioned this before on the forum. If I really want the item and it was shown at a lower price, depending on how much the discount was at least I can get a better idea of the item and then justify if I will purchase it...

I just wish on the “product specifications” it would ALWAYS give the mm sizes and the gram weights. They don’t include gram weights for a lot of their inventory any more which ticks me off, and let’s face it their items are not as beefy as they used to be. Also on some items there is no dimension me...

I have noticed for quite sometime that any videos live or otherwise are few and far between, and the ones they do have don’t always play correctly. Why? If I cannot see the product from a live shot and it costs a fair amount I’m not buyin!

I would rather walk on a beach and “find” sea glass than pay for ANY Grandidierite, because that’s exactly what it looks like to me! Their stones they show now actually look like Green Onyx which I love, but I’m not paying the prices. When they 1st started selling the stone the color was different s...