If they send me an item I did not order, I will not be returning or paying for the item. That’s on Shop LC!! Another dumb business practice. If you receive a item in the mail that you did not order you are under no obligation to return it!

I won’t by any home or personal items either because I don’t trust their return policy anymore with Covid. Nope not going down that road.

I agree! Every time I take a look channel surfing its $4000 Tanzanite and gold chains. Not interested. Don’t watch anymore.

I wish Shop LC would stop designing their hoop earrings (not all of them have it) with that ugly curved so called “balance bar” thingy. They look ugly! I actually had a friend ask me about it on a pair of earrings I had on. I almost felt embarrassed trying to explain what it was for, even when I thi...

Why would Shop LC send out a email to customers to tune in to watch certain hosts and show all their pictures, when 3 of them no longer work for you! Very unprofessional!

That’s the reason I will only purchase jewelry items that are not on clearance!

Nothing on my end has improved! First my order was due Wednesday, the 24th.(it was shipped the day before, I live in Ohio?) Then it was due Monday, then it was due Friday, Now it’s due today the 24th, but from my email tracking# it’s due on Monday again. Sorry but Shop LC tracking leaves me frustrat...

That’s there generic response that it was “inexcusable” for this too happen. They need to train their CS reps better and have a standard set of rules regarding returns. I received a skincare item and is was disgusting, the odor, contents were deteriorating. I had purchased the item several months pr...

I really think sales must be down, especially after the holidays. I think that’s why I keep getting those VIP emails with coupons.

I have noticed this too! They will give the karat weight of the stone but, I want to know the mm size of the stone as well! Also I want to know the gram weight of the silver piece, sometimes this is missing to.