I ordered a skincare product in July 21 and received in August 21 I returned it 7 days later, having never used, because it was thick and gooey and the bottles were half full (i think because it was so thick). They received it in their warehouse on 8/13/21 and returned it to me with the explanation...

So I do like the auctions, but this has happened to me now 3 times. You go to bid on an item 10 to 15 seconds before it closes and instead of the bid going on the item you want, it ends up on the previous item that then closes...... And if you you use autopay, you cannot cancel the item so you end ...

I ordered and received two Swarovski Cuff Bracelets that I purchased as gifts. They are both beautiful but one is missing the Swarovski tag that comes with the bracelet. Why? They were both packaged the same but one didn't include the tag. Again, Why? Why does every purchase have to be frustrating?...

Good Morning, All!

Thank you for bringing this to our attention! We are so sorry about this! Fortunately, the Moderator Team and I are happy to report the spammed threads have been removed.

Please accept our sincerest apologies for any confusion or inconvenience experienced by this!

Good Morning, All!

Thank you for bringing this to our attention! We are so sorry about this! Fortunately, the Moderator Team and I are happy to report the spammed threads have been removed.

Please accept our sincerest apologies for any confusion or inconvenience experienced by this!

I just received someone else's package. The invoice is made out to another person in GA,but it was addressed to me in NY. I was expecting another item, MY item, to be delivered to me today (it even says "delivered" on ShopLC's website). Obviously, the packages got switched. I called customer servic...

Good Afternoon, Everyone! This post is to help serve as a notice regarding some topics that were recently deleted. While we do appreciate everyone's feedback provided here on the ShopLC Forum, several posts have been found to violate our community guidelines. Hence, the reasoning for the deletions y...

Good Afternoon, Joybear & Amy! I am so sorry to hear this happened to your recent orders! If you would, may you please send in an email to customerservice@shoplc.com with the order and/or item information for those purchases? We'd certainly like to look into this for you and figure out what happened...

In the last month I have received 4 rings with NO tags on them! I tried calling Customer Service…three times. The first time I waited 35 minutes…2nd time 57 minutes….third time 42 minutes! Never did get through. I used to never get rings without tags and have always been able to get through to Cust...

I placed an order on 5/28 and they claimed it was delivered. 1. I have 2 cameras on my house. It was never delivered. 2. How can you deliver an item your warehouse cannot locate and it says that in the order. Not to mention that another order was placed same day with a tracking #. That too do not g...