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Search found 344 matches
- 2 years ago
- Forum: General Conversation
- Topic: Good Morning (7/18)
- Replies: 17
- Views: 6764
- 2 years ago
- Forum: General Conversation
- Topic: MODERATORS HELP
- Replies: 17
- Views: 10678
Re: MODERATORS HELP
A….. why the faces….. :lol: H..... The response Alex gave, doesn't make sense. Does it? apologies if I may not have worded it clearly. From what I understood, you had an issue that didn't get resolved due to a miscommunication with customer service. I was simply asking that you elaborate on the iss...
- 2 years ago
- Forum: General Conversation
- Topic: MODERATORS HELP
- Replies: 17
- Views: 10678
- 2 years ago
- Forum: General Conversation
- Topic: MODERATORS HELP
- Replies: 17
- Views: 10678
Re: MODERATORS HELP
@Moderator_Danielle , will you please investigate why this is happening? It doesn't give us a very warm & fuzzy feeling about spending our money here. If a hacker is merely disrupting our chatroom, how difficult would it be to steal our personal data? This is supposed to be a secure site!!! Afterno...
- 2 years ago
- Forum: Customer Service
- Topic: Customer service,help. Rings with no tag
- Replies: 15
- Views: 7465
Re: Attn forum members...any idea what is happening?
@Moderator_Alex @Moderator_Connor @Moderator_Danielle @Moderator_Preston What is up with the forum? Can no longer start new threads or see how many are on the forum. Are we back to being heavily moderated or are you doing away with it all together? Good morning, I haven't been notified of any chang...
- 2 years ago
- Forum: Customer Service
- Topic: Customer service,help. Rings with no tag
- Replies: 15
- Views: 7465
Re: Customer service,help. Rings with no tag
Over the last several months I have received SIX rings that arrived with no tag on them. WHY does this keep happening? This NEVER happens when I buy from the “other” jewelry channel. I have written about this before and yet it continues to happen. Your policy, as I understand it, is that you can’t ...
- 2 years ago
- Forum: Customer Service
- Topic: Customer service,help. Rings with no tag
- Replies: 15
- Views: 7465
Re: Customer service,help. Rings with no tag
Over the last several months I have received SIX rings that arrived with no tag on them. WHY does this keep happening? This NEVER happens when I buy from the “other” jewelry channel. I have written about this before and yet it continues to happen. Your policy, as I understand it, is that you can’t ...
- 2 years ago
- Forum: Your Purchase Feeds
- Topic: Mae's Bonbons and French Macarons Independence Day Gift set
- Replies: 5
- Views: 22199
Re: Mae's Bonbons and French Macarons Independence Day Gift set
Afternoon,
Sorry for the hassle, I've gone ahead and refunded your order. The refund should appear in standard 2-3 business day time. Let us know if you need further assistance.
Sorry for the hassle, I've gone ahead and refunded your order. The refund should appear in standard 2-3 business day time. Let us know if you need further assistance.
- 2 years ago
- Forum: Customer Service
- Topic: Shipping Mixup
- Replies: 6
- Views: 4110
Re: Shipping Mixup
Good morning,
I've gone ahead and re-shipped your order. You should receive a confirmation email soon. Sorry for the inconvenience, I can only imagine how frustrating this has been for you. Please let us know if there's anything else we can do for you.
I've gone ahead and re-shipped your order. You should receive a confirmation email soon. Sorry for the inconvenience, I can only imagine how frustrating this has been for you. Please let us know if there's anything else we can do for you.
- 2 years ago
- Forum: Customer Service
- Topic: What a FREAKING JOKE!!!!!!
- Replies: 16
- Views: 7773
Re: What a FREAKING JOKE!!!!!!
Good morning, Sorry this happened to you, unfortunately price drops are common and frequent here. Somewhat of a silver lining, we do honor all price drops within 30 days of your purchase. Notify a live agent either by phone or chat or even email us and we'll have it refunded within the day. Please l...