Search found 39 matches

by Moderator_Brianne
1 year ago
Forum: Customer Service
Topic: You cannot tell me!
Replies: 17
Views: 3492

Re: You cannot tell me!

@Moderator_Stephanie Who called me? She told me to call back but I got someone else who doesn’t know anything and can’t find my order! I'm so sorry for the confusion, Rhonda is trying to get ahold of you to explain the situation. If you can provide a different number for us to contact you at Rhonda...
by Moderator_Brianne
1 year ago
Forum: Customer Service
Topic: So upset
Replies: 5
Views: 1381

Re: So upset

I just found out that my item was never sent! I'm so mad because of course there aren't any more. This is the 7th out of 11 items lve for my daughter that did not work out. But you can bet your last dollar it will be the last because I will never buy another thing from this company again Good After...
by Moderator_Brianne
1 year ago
Forum: General Conversation
Topic: So this is the part I don’t get...
Replies: 4
Views: 837

Re: So this is the part I don’t get...

I mean, I GET it...but I don’t understand WHY it has to be that way. When Mods come in here and say that SLC is trying to improve “based on customer recommendations”. IF! things were done correctly the first time then there would not be these continuous issues. I realize that no one and no entity i...
by Moderator_Brianne
1 year ago
Forum: Customer Service
Topic: Receiving Used/Returned Goods
Replies: 47
Views: 7997

Re: Receiving Used/Returned Goods

As a retired former nurse manager of hundreds of employees, whether it’s a moderator, a customer service agent, or a supervisor—-the bottom line when dealing with clients is to first acknowledge the problem exists (even if you don’t agree) stay silent and let the client express his/her problem and ...
by Moderator_Brianne
1 year ago
Forum: Home
Topic: Fix your Sets Please - it's Christmas
Replies: 17
Views: 3802

Re: Fix your Sets Please - it's Christmas

Boston Irish wrote:
1 year ago
Oh yes make it look like the Plaza Hotel ,Add a few fountains fireplace then some customers would buy more.
Thank you for your suggestion @Boston Irish!
by Moderator_Brianne
1 year ago
Forum: General Conversation
Topic: Shipped then not?
Replies: 21
Views: 3878

Re: Shipped then not?

Since their President Kevin is gone, things got worse. Lots of mistakes. The employees have to follow new rules as The new president is learning the ropes. Trying to replace Kevin is tough. Eventually, Amit will get better. For a while I felt Shoplc turned into a Jerry Lewis Telethon. I think they ...
by Moderator_Brianne
1 year ago
Forum: General Conversation
Topic: Homesmart Deep Tissue Back, Neck and Shoulder Massager
Replies: 5
Views: 1536

Re: Homesmart Deep Tissue Back, Neck and Shoulder Massager

Anyone order the One Time Only Homesmart Deep Tissue 3D Shiatsu Back, Neck and Shoulder Massager with Adjustable Heat Mode? I have been test driving and all I can say is this is one of the best massagers I have used. I used it for the neck and back and now I am soo relaxed. Finally, something from ...
by Moderator_Brianne
1 year ago
Forum: Customer Service
Topic: Receiving Used/Returned Goods
Replies: 47
Views: 7997

Re: Receiving Used/Returned Goods

I doubt my necklace was a display. A link was clearly broken. The plastic bag was dirty. Handwriting by marker on the dirty bag. The dirty bag was held closed by one staple. If you look closely on my pic, the green diamonds were on a bar. One link of the bar was broken. That way they were able to f...
by Moderator_Brianne
1 year ago
Forum: Customer Service
Topic: Receiving Used/Returned Goods
Replies: 47
Views: 7997

Re: Receiving Used/Returned Goods

Hot4TENER wrote:
1 year ago
Hope the photo attachment got in here
Thank you so much for providing this information, I have messaged you directly to your email! Again, we appreciate every opportunity to grow and address areas that can improve!
by Moderator_Brianne
1 year ago
Forum: Home
Topic: Fix your Sets Please - it's Christmas
Replies: 17
Views: 3802

Re: Fix your Sets Please - it's Christmas

I go among all the shopping channels all day and buy a lot of merchandise. I have been a long time customer of LC but now I skip through and don't pay much attention unless it's something I really want and I will still wait. Very disappointed a few years ago I bought a diamond ring, my jeweler said...