Apparently personal shopper is broken too. Just talked to 3 different people, was about crazy by the time I spoke to third one. First one kept me on hold for about 20 mins, came back and told me they checked on the entire day and one natural yellow diamond set in gold would be shown in 2:00 show, a...

On the right side margin of postings the field displays "Answer 1". For just a couple users is this occurring to include me. Why? It is imperative that Customer Service be expedient in replying or advising. Myself and one other user has this designation and need at best a quick response. Primarily,...

On the right side margin of postings the field displays "Answer 1". For just a couple users is this occurring to include me. Why? It is imperative that Customer Service be expedient in replying or advising. Myself and one other user has this designation and need at best a quick response. Primarily,...

Is shipping still free on a Smart Tv? I just bought a Smart Tv and it doesn’t look like shipping is free. I’ve heard host say last year that it was free shipping when ordering with a Smart Tv or Roku. Good Afternoon, LC-ADDICT! I apologize that this question was not originally addressed when posted...

what does max bid mean? Does it mean I commit to the max big no matter what? Good Evening, Venus! Thank you for your inquiry! In regards to the Online Rising Auction, the 'Max Bid' refers to the feature where customers can enter in a value they wish to bid up to (as a maximum), and the system will ...

@Moderator_Connor are you here please & can explain to her how to do that. Thank you Conner for all your help on here, sometimes I forget to say that enough but I do thank you for all your help.⭐️ Good Evening, Ginger! Thank you for alerting me to this. Customers are able to remove their card infor...

Im having a ton of trouble with the forum. It took me 30 minutes to log on and post this. I dont know if its the forum, my phone, or what. Im a little worried. Good Afternoon, Gemsnob! Thank you for your message! I am sorry to hear this! It certainly does appear that the Forum is experiencing issue...

Hi, I purchased 3 sets of the freshwater pearl/bracelet/earrings combo yesterday and it said free shipping. I was charged shipping x3. Whats the best way to get this taken care of? I took screen shots of the live presentation that shows it was suppose to be free. Thanks Good Evening, Jonarts! Thank...

The order was Not even invoiced yet, that wasn't the issue. The issue was why did I have to call to get the lower price, I thought everyone gets the bottom price always, I should not have had to call, if I wouldn't have noticed the price decrease I wouldn't have gotten the lower price. Thank you fo...

I was lied to then by CS, she told me once the order is canceled the coupon is then active again. I just spoke to some one else in CS and she said I had to call at the time I want to use the voucher and then I can use it. So much hassle. Why all the conflicting info? I don't know why she had to can...