Search found 55 matches

by Moderator_Chris_R
2 years ago
Forum: Customer Service
Topic: Too long!
Replies: 40
Views: 8806

Re: Too long!

Okay. I will attempt to get an answer here SLC because trying via CS didn’t work. This will also bring yet more awareness to the ever ending saga that is SLC. I have an item that has been invoiced for NINE DAYS and has still not shipped. I contacted CS and got nowhere with them. I also now have one...
by Moderator_Chris_R
2 years ago
Forum: Customer Service
Topic: Final sale on shipping invoice
Replies: 5
Views: 2214

Re: Final sale on shipping invoice

Hi Chris, Can you please inform management that 5 out of the 7 diamond items I bought on Black Friday, had FINAL SALE Printed on my shipping invoices. How can that happen? All the hosts and Amit reiterate that all items purchased recently can be returned until Jan 15. Nowhere on air or on the APP d...
by Moderator_Chris_R
2 years ago
Forum: General Conversation
Topic: Received someone else’s order!
Replies: 4
Views: 1692

Re: Received someone else’s order!

Has anyone ever received someone else’s order? It has only happened twice to me in 12 1/2 years...both times the orders were correctly addressed to me but the order and packing slip belonged to a different customer. Both times I simply reshipped to the proper customer at my own cost and enclosed a ...
by Moderator_Chris_R
2 years ago
Forum: Live TV
Topic: Overload!
Replies: 18
Views: 5004

Re: Overload!

I rarely watch SLC for very long at a time anymore. When I do it's Opatra, same Tanzanite, same Grandidierite, same Shungite over & over & over & over again & again & again & again! Don't they have anything else they want to sell? And yet, there appears to be people that are still buying! I for one...
by Moderator_Chris_R
2 years ago
Forum: Customer Service
Topic: My Purchase
Replies: 23
Views: 6228

Re: My Purchase

I told a friend to get registered as a new customer on shoplc to receive free shipping on her first 5 orders. She was charged 7.99 per item. I was told by customer service it didn't apply to Canadian orders. I looked like an idiot... When i first started to buy from shoplc in 2014 i would by 10 ite...
by Moderator_Chris_R
2 years ago
Forum: Jewelry
Topic: Ilikaka hot pink sapphire
Replies: 17
Views: 7561

Re: Ilikaka hot pink sapphire

What kind of treatments, heat, irradiated, or color enhanced. Thank you Whitewolf Hello WhiteWolf, The Ilikaka Hot Pink Sapphire stone undergoes both heating and fissure filling treatments. Heating helps improve the color of the stone, while fissure filling improves the clarity of the stone. Thank ...
by Moderator_Chris_R
2 years ago
Forum: Live TV
Topic: Am confused
Replies: 13
Views: 3606

Re: Am confused

I just saw the set of 5 pens with the crystals and stylus on them. I’m confused because I clicked on the Black/Blue combination and it’s showing colored crystals inside them. But the ones she’s showing is clear crystals, so which is right?? I sent a message to the host asking about it and of course...
by Moderator_Chris_R
2 years ago
Forum: General Conversation
Topic: Discount disappeared from cart
Replies: 2
Views: 926

Re: Discount disappeared from cart

Anyone else ever have this problem. I had place several items (8) in my shopping cart - its cyber Monday. All items were 40% off and I continued shopping. When I went to purchase, the discount had disappeared from one item that I had 4 of. I went back to the catalog and the 40% off box had been rem...
by Moderator_Chris_R
2 years ago
Forum: Live TV
Topic: Here’s an idea
Replies: 26
Views: 6454

Re: Here’s an idea

How about you just get rid of the “send a message to our hosts” feature? They NEVER EVER EVER respond or reply to any requests or questions. The feature being there just causes frustration. Please don’t respond and say they get soooo many emails coming through. I will be happy to forward this sugge...
by Moderator_Chris_R
2 years ago
Forum: General Conversation
Topic: Opatra
Replies: 12
Views: 3167

Re: Opatra

RS wrote:
2 years ago
I would bet they have contracted with Opatra to sell their product. Probably a quota involved.
We do not have a quota or contract with any product that we sell. Every item is purchased or made by ourselves.

Thank you for shopping with Shop LC!