Search found 52 matches

by Sea_Hag
1 year ago
Forum: General Conversation
Topic: Poor packaging
Replies: 10
Views: 2351

Re: Poor packaging

@Derby I love the idea of choosing the packaging at checkout; gift quality packaging or plain. Good thought!
by Sea_Hag
1 year ago
Forum: Customer Service
Topic: Lowest Price Guarantee
Replies: 4
Views: 1239

Re: Lowest Price Guarantee

Hi, Preston Weaver. When I click on your email address link, nothing happens so I went to my email inbox and composed an inquiry on the lowest price guarantee. I didn't hear from you, so I forwarded everything to the customer service email and someone responded, but they did not address my question....
by Sea_Hag
1 year ago
Forum: Customer Service
Topic: Lowest Price Guarantee
Replies: 4
Views: 1239

Lowest Price Guarantee

I want to know how to get the lowest price guarantee policy? I just bought an item a week ago and it's now on a bigger sale. Your lowest price guarantee says "if a published store price drops, we will pay you the difference." So how do I take advantage of this policy?
by Sea_Hag
1 year ago
Forum: Jewelry
Topic: Concealing information on gemstones
Replies: 13
Views: 5587

Re: Concealing information on gemstones

It's very disappointing seeing that more and more people are finding misleading information on Shop LC's gemstones & treatments. These days, I'm very leery of buying anything here for that reason. I suppose we all need to remember that "you get what you pay for", but I still appreciate honesty in ad...
by Sea_Hag
1 year ago
Forum: General Conversation
Topic: Free shipping- NOT!!
Replies: 8
Views: 2218

Re: Free shipping- NOT!!

I understand the frustration. I'm still waiting for a response to my inquiry on my the 40% coupon they mailed to me will not work on anything; I'm following the restrictions, etc., I even selected a pair of earrings pictured on the coupon and I always get the error that I've selected something not ...
by Sea_Hag
1 year ago
Forum: General Conversation
Topic: Free shipping- NOT!!
Replies: 8
Views: 2218

Re: Free shipping- NOT!!

I understand the frustration. I'm still waiting for a response to my inquiry on my the 40% coupon they mailed to me will not work on anything; I'm following the restrictions, etc., I even selected a pair of earrings pictured on the coupon and I always get the error that I've selected something not e...
by Sea_Hag
1 year ago
Forum: Customer Service
Topic: Coupon not working
Replies: 4
Views: 1570

Re: Coupon not working

It's a postcard type notification. "Special Invitation, It's our Spring Savings 40% OFF EVENT" enter code number...
There's also a number on the left side of the coupon 3220568, if that helps.
by Sea_Hag
1 year ago
Forum: Customer Service
Topic: Coupon not working
Replies: 4
Views: 1570

Coupon not working

I received a coupon in the mail for 40% off; I'm following the restrictions on excluded items on the coupon, but no matter what item I apply it to in the cart, I get the error message that it's not applicable. I'm not selecting, sale, clearance, TLV, Doorbuster, Online Auction or new arrivals. It do...
by Sea_Hag
1 year ago
Forum: General Conversation
Topic: Web price differences and winning auction cancellations
Replies: 7
Views: 1786

Re: Web price differences and winning auction cancellations

I see the moderator responded that they're going to honor the 30-day lower price guarantee, that's good. I called about that very same policy and was told by customer service that the 30-day price guarantee was only on items sold by other vendors; in essence, if I find it elsewhere for a lower price...
by Sea_Hag
1 year ago
Forum: Jewelry
Topic: Disclosing gems treatments
Replies: 33
Views: 7513

Re: Disclosing gems treatments

Yes, they definitely need to be more up front about gemstone treatments and let us, as the consumers, decide if it's worth purchasing. I recently purchase a "Vegas closeout ruby" ring which gives no detail on how the ruby was treated. Under a loupe, they're awful, but because the diamonds look decen...