I have returned the Opatra Glow Mask over a month ago. I still do not have a refund of money paid. I was told to use a different label since I didn't have the original label to return it. Unfortunately for me, I didn't keep part of the label so I would have the tracking info needed to check on retu...

@Moderator_Preston I took the time to send a detailed email to the address you posted and put your name and forum moderator in the subject line as you asked and I received a form letter response from Rajat M., Customer Service. His unacceptable solution was an offer that doesn't cover much more tha...

... If any of you are curious about the outcome of this debacle, or were also a victim, you will be pleased to know that SLC has come up with a resolution. What is it you say? Why they change the carat weight to the lower correct figure on your order history! Store credit? Nope! 50% refund on your ...

Can someone please tell me why I just received a package on Friday, December 18th that was shipped out on NOVEMBER 23rd? I just now got it! Anyone else have a problem like this? This was supposedly before the backlog on shipping started. I ordered some battery operated lights I was going to use for...

After finally figuring out how to post (lol), I would like some input from some more experienced Shop LC customers. I joined Shop LC on Cyber Monday. My granddaughter had told me she wanted a pink jewelry box and some jewelry of her own for Christmas. So, I joined Shop LC and ordered her a pink jew...

What a joke! I am so sick of hearing your item will arrive soon! I live in Albuquerque and you are in Texas the states are right next to each other what’s the problem? It says my orders will be here on the 25th, idiots the post office is closed that day!! Good morning, I deeply apologize if your pa...

Roll Tide Roll has the following bids. A lot is loose crystals and she is not hogging everything in sight. But wondering if she is really paying for all this? $49 6012318 $41 6012255 $41 6016727 $44 3552463 $39 3625489 $49 3519714 $49 3687315 $44 3589033 $49 3607199 $41 6016752 $49 3478960 Approx $...

It should not have been put in a simple white envelope packaging. I ordered that what seemed to be cute Jewelry Advent Calendar for my daughter. Thank goodness I didn’t send it right to her. The entire thing is smashed, the box looks awful. There was a hole in corner of bag. I slid the tray of jewe...

Tanzanite wrote: ↑

3 years ago

Every time 'real leather' products are shown I wonder what kind of leather it is. Anyone know?

Good morning,

Thank you so much for your post. I have reached out to our fashion team for an answer regarding this. Once I get a response, I will follow up with you.

Glamazon wrote: ↑

3 years ago

The number is 3640956.I like the bag enough to have purchased but not at this price when it was advertised as genuine leather.

Good morning,

I have shared this with fashion and QC teams so they can look into this. Thank you again for your post.