RS wrote: ↑

4 years ago

Lilly wrote: ↑

4 years ago

Thank you, RS!! Looks like you're right. Went to my silk browser, cleared cookies, data, searched home page,etc. Still exactly the same, no search button. This forum has been very helpful. Will contact their IT next.

Thanks so much for your help!

RS wrote: ↑

4 years ago

It’s back up.

Thank you so much for your engagement!

RS wrote: ↑

4 years ago

Site is down!

Thank you for reporting this to us, unfortunately when the site has issues we usually can't log on either. We still appreciate you!

RS wrote: ↑

4 years ago

You rock!

Thanks so much for great feedback!

Bella wrote: ↑

4 years ago

I placed several orders Saturday morning and they have not shipped yet. It seems like their shipping out of items is getting slower lately.

Hello just checking in to see if there are still any questions regarding recent orders.

SueB wrote: ↑

4 years ago

5 days and still invoiced????? Getting lil redic

Thank you for your feedback are there any orders that we can assist you with?

joy51 wrote: ↑

4 years ago

My rings from Saturday have not shipped--Usually they shipped the next day -- is there something wrong???????????

Hello checking back in to confirm there isn't any other questions or concerns related to orders.

I’m in CA too and it takes forever to get stuff from SLC. Thanks so much for taking the time to provide feedback. Are there any shipments that you need assistance with? At the moment it seems I am only waiting on a few to be shipped. They have been invoiced! The item to be signed for is being deliv...

RS wrote: ↑

4 years ago

I GOT IT!

I stalked and stalked and three popped back in. I was able to get one.

Thanks again to Preston as well.

We are glad to help!

Gem Lover wrote: ↑

4 years ago

I have had this happen many times and I called and complained but they do not seem to care and it was items that I wanted really bad, this has been happening for months now.

Hello, thanks for providing your feedback. I have sent a private message to you.