Funny thing! When I put something in my cart, then decide to wait, I cant put it in my wish list or "save for later". Things will just freeze up. I have to shut it all down and start over. But, I just don't want to place a large order now, not until their shipping gets back to normal. Sometimes I g...

I placed an order 2/14 it was finally shipped out 2/21 it arrived in my home state of Ohio on Sat. Now, March 1st it’s in Compton Ca.! SLC what the heck is going on with your shipping? The previous order I placed took almost 3 full weeks to receive. I can place a order with JTV, HSN, QVC and have m...

Got an email earlier today. No more free shipping over $50 in the ra starting tomorrow. Today is the last day. So if you want something get it. Unless, you sign up for their program for free shipping. If you put a credit card on file. Everyone have a great day!!! 😊💗 Good Morning, We apologize for a...

I am so frustrated with the customer service from ShopLC and Lone Star Overnight delivery service that I am going to contact the Travis County District Attorney's office to see what, if anything, can be done other than, as two ShopLC customer service agents and one Lone Star agent told me, to file ...

Attn--new Jardin Collection designer, PLEASE do not disrespect your very lovely new collection by having the hosts mispronounce the name! It is NOT pronounced "HAR-deen". It is pronounced "ZHAR-dahn". YouTube has a lot of videos that can help, I do understand that French is a very difficult languag...

Lina wrote: ↑

1 year ago

The video is on the page, but you can't watch it. It stays as a dark screen.

Hello,
Thank you so much for your message I have reported this to our web team so they can look into this. Sorry for the inconvenience.

Please clean up the webpage, it is getting to be a frustrating experience. I am getting fed up with all the pop ups, drop downs etc that are part of the web page now. When I am looking at earrings tonight, I have on my screen, AT THE SAME TIME, a button for Google reviews, a button for "refer a fri...

Good morning Mods. I have several items that are still in invoice from Friday. Other items ordered afterwards have already shipped. I also have an item from yesterday that has not invoiced as of yet. Worrisome because other items ordered yesterday have invoiced and some have shipped already! I was ...

All day you advertised “Free Shipping” Website wide. So for probably the 100th complaint, “Why did you charge me shipping?” This is unacceptable. Do you not have an IT department. Should be a simple computer algorithm to put it. Good afternoon, I deeply apologize that this happened. In this case, c...

anniebelle wrote: ↑

1 year ago

CRASH!!!! I've been trying to move things around from wish list and cart and "later". Site keeps crashing! Maybe they are " fixing" it???

Hello,

After discussing with Web team it looks to be a bad web session close session and connect again. That should fix the issue