Search found 351 matches

by shopLC_alex
1 year ago
Forum: General Conversation
Topic: Website Error: Bad Request
Replies: 6
Views: 2149

Re: Website Error: Bad Request

I have been getting this message for the last 5 days; it took me 5 attempts to place an order and once the order was placed my credit card was charged but the order is not showing up in my order history. I have sent customer service and email and I also sent them a chat message I still don't know w...
by shopLC_alex
1 year ago
Forum: General Conversation
Topic: Website Error: Bad Request
Replies: 6
Views: 2149

Re: Website Error: Bad Request

I have been getting this message for the last 5 days; it took me 5 attempts to place an order and once the order was placed my credit card was charged but the order is not showing up in my order history. I have sent customer service and email and I also sent them a chat message I still don't know w...
by shopLC_alex
1 year ago
Forum: General Conversation
Topic: Tracking Number: label Not Generated.
Replies: 12
Views: 2585

Re: Tracking Number: label Not Generated.

Good morning, My intention was not to suggest that you spend extended amounts of time investigating your orders, but to simply provide a time frame for when there may be an error with your order and the correct source to contact if you notice it before we do. We do have senior agents responsible for...
by shopLC_alex
1 year ago
Forum: General Conversation
Topic: Welcome to the Forum!
Replies: 28
Views: 17645

Re: Welcome to the Forum!

Nice to meet you too JA! I have not been on this weekend because it looked like this site had been hacked! I use my computer at work to access this forum. The company I work for has communication contracts with the Federal government and I did not want to cause any breaches. It looks like the probl...
by shopLC_alex
1 year ago
Forum: General Conversation
Topic: Tracking Number: label Not Generated.
Replies: 12
Views: 2585

Re: Tracking Number: label Not Generated.

Does anyone know what it means "Tracking Number: label Not Generated"? I have ordered 2 kaftans at the beginning of July and I received on 07/16/021 the message they were sent but I cannot track the orders because it says "Tracking Number: label Not Generated." No idea if and when I could receive t...
by shopLC_alex
1 year ago
Forum: Customer Service
Topic: 3-5 business days shipping
Replies: 7
Views: 1762

Re: 3-5 business days shipping

Good morning,

We apologize for any inconveniences created by late deliveries, but we thank you for your feedback. Please Email you order information to customerservice@shoplc.com and I'll take care of the shipping charges for any late deliveries.
by shopLC_alex
1 year ago
Forum: $1 Online Auctions
Topic: Bad Request?
Replies: 16
Views: 4523

Re: Bad Request?

Good afternoon, The response I've received asks: "Thank you for sharing this valuable feedback. I tried searching a lot of things on the search bar on RA but was not able to recreate this issue. Can we touch base with these customers and ask them what they were typing in search. I am checking in th...
by shopLC_alex
1 year ago
Forum: Clearance
Topic: Dates for JULY vault clearance
Replies: 1
Views: 1548

Re: Dates for JULY vault clearance

Good evening,

Thank you for asking, the Vault Clearance began July 7th and ended July 17th.
by shopLC_alex
1 year ago
Forum: $1 Online Auctions
Topic: Bad Request?
Replies: 16
Views: 4523

Re: Bad Request?

Good afternoon, The response I've received asks: "Thank you for sharing this valuable feedback. I tried searching a lot of things on the search bar on RA but was not able to recreate this issue. Can we touch base with these customers and ask them what they were typing in search. I am checking in the...
by shopLC_alex
1 year ago
Forum: General Conversation
Topic: Rose hip oil
Replies: 2
Views: 679

Re: Rose hip oil

Good morning, We apologize for any inconvenience this has caused, your posts does not violate community guidelines and you will not be banned for reporting issues. Looking into your account I can see that a supervisor has taken action towards a resolution for you today. Is there anything else we may...